Pearson Salesforce Administrator in Melbourne, Australia
It’s no secret that a good education has the power to change lives. The challenge lies in the pace with which Australia’s educational landscape is transforming. It’s no longer just about providing access, but also ensuring progress.
As the world’s leading learning company, we’re meeting this challenge with Australia’s most comprehensive blend of digital learning formats, printed texts, educator training resources, assessments, services and online assets.
Based in stunning, heritage-listed offices in Melbourne's Docklands, you have everything at your door step, not to mention the easy 2 minute walk from Southern Cross Station.
This is an outstanding opportunity to be part of an innovative new online learning service that Pearson has launched in Australia. Working in partnership with universities across the country, the division provides online learning services including marketing, student recruitment, course content development, training and ongoing student support.
The Salesforce System Administrator is the administrator of the SalesForce.com database and application environment within the Australian Online Program Management (OPM) team. The position is the liaison between the Global Higher Ed Managed Services Team, our support vendor and the marketing, student recruitment and student support functions within the Australian OPM team.
You will responsible for, but not limited to:
Configuring and enhancing the Salesforce.com application, leveraging experience with built-in admin, reporting, and development tools
Maintain data integrity through de-duplication, standardisation, verification as well as the importing and exporting of data
Provide level 1 technical support for Marketing Cloud and any other integrated platforms and applications
Analyze user requirements and issues and provide best fit solutions while maintaining the integrity of the existing applications.
Create and maintain users, customise and implement profiles, security settings, roles and data sharing rules
Skills and Experience:
You will have at least three to five years’ commercial experience working as a SalesForce administrator and have a strong understanding of Salesforce.com best practices and functionality
You will be a Salesforce Certified Administrator (ideally advanced) and hold a Bachelor in IT or similar
Experience using data loader and de-duplication tools and an understanding of relational databases and database integrity tools
Excellent project management and organisation skills
Outstanding troubleshooting/problem solving skills
Ability to prioritise workload, gather and analyse detailed information, think logically and in a process oriented fashion
Now it’s time to tell us about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.
At Pearson, we value the employee journey and pride ourselves in building an inclusive and diverse culture.
Primary Location: AU-VIC-Melbourne
Work Locations: AU-Victoria-Melbourne-Goods Shed South 707 Collins Street Goods Shed South Melbourne 3008
Organization: Technology & Operations
Employee Status: Fixed Term
Job Type: Standard
Shift: Day Job
Job Posting: Apr 12, 2018
Job Unposting: Ongoing
Schedule: Full-time Regular
Req ID: 1804609
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.