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Cummins Inc. Operations Administrative Associate in Memphis, Tennessee

Operations Administrative Associate


Acts as an extension of senior management ensuring a positive customer experience while being the representative of senior management to others. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, overseeing visitors, routing callers and answering questions and requests.

Anticipates to the needs of senior management and manages his/her schedules.

Arranges and coordinates travel arrangements including expense reports and visa/passport requirements.

Gathers, compiles, verifies and analyses information for management' use in documents such as memos, letters, reports, speeches, presentations and news releases.

Facilitates smooth communications between senior management and coworkers and between senior management and external parties such as media, customers, vendors and the public.

Maintains the security and confidentiality of management' records and files.

Monitors, reviews and approves standard expenditures to ensure the activities of the office are conducted within established budgets.

Reports required information on a regular basis as assigned (e.g. monthly).

Performs various tasks using independent judgement and discretion; e.g., preparing documents and presentation materials; screening and responding to incoming correspondence, inquiries, and phone calls; drafting letters and official information releases; arranging and attending meetings; taking and distributing minutes.

Act as formal resource for colleagues with less experience.

Completes other activities for senior management upon request and/or as required.



Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Ensures accountability - Holding self and others accountable to meet commitments.

Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.

Data Analytics - Interprets information relying on knowledge of business or functional frameworks, and leverages analytical problem-solving tools to draw conclusions and communicate meaningful patterns that drive business insights; assesses quality of data as an initial step of the analysis.

Education, Licenses, Certifications

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.


Significant work experience and in-depth knowledge obtained through specialized training and relevant experience.

Serve as the primary owner of the daily and weekly set up and on-boarding of the Third Party Logistics (3PL) provider teammates. This includes all aspects of managing, requesting, and setting up of the WWIDs, WMS Access, Badge Requests, WWIMS Password Resets, etc. This will require a solid understanding of the IT, 3PL orientation, and safety and security processes.

Key owner of warehouse tour requests for Cummins and Non-Cummins visitors.

Consolidate and publish Operations KPIs

Support continuous improvement projects that span across Operations, Quality, Transportation, Safety, and Security. This includes the Hoshin Planning process.

Mange multiple projects and tasks at one time.


Primary Location United States-Tennessee-Memphis-US, TN, Memphis, Distribution Center

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Sep 18, 2019, 11:31:45 AM

Unposting Date Ongoing

Req ID: 190004C6