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Shell Senior Improvements Specialist - Crude/P in Metropolis, Singapore


Job Title:

Senior Improvements Specialist - Crude/P

No. of Positions:


Job Description:

Purpose & Accountabilities:

As a Senior Improvements Specialist, you will take an important role in partnering with the business in defining opportunities, developing clear commercial focused recommendations, and ultimately delivering fit for purpose process solutions in a timely manner. You will draw on internal and external data & perspectives in providing the East Trading & Supply Leadership Team with solutions and improvements to current business processes in order to ensure the business remains competitive and relevant in the future. The scope of the work includes all new processes and improvements to existing processes related to Trading & Supply across both Crude and Products business.

  • Lead large and complex projects, leveraging project management, process design, change management and Continuous Improvement toolkit, to deliver sustainable and embedded solutions

  • Analyze internal Metrics/KPIs and external (e.g. 3rd Party Consulting Benchmark Report) data, to identify and deliver improvement opportunities.

  • Secure stakeholder support and buy-in through demonstration of commercial value and storytelling

  • Challenge the validity of given procedures, processes, policies and systems. Focus especially on (rt of) processes that could be reengineered, digitized or automated.

  • Identifying, scoping, and participating in /facilitating improvement and opportunity framing workshops.

  • Design and document new or improved processes ensuring compliance with local and global requirements.

  • Collaborate with cross-functional teams to identify technical solutions (e.g. software, robotics, AI)

  • Determine when the 3rd party partners (e.g. consultants, professional groups) are required to introduce new approaches and innovative practices.


  1. Member of the Shell Trading & Supply Global Business Excellence team. Reports directly to the Regional Team Lead – Crude and Products Excellence

  2. Large projects across Trading & Supply business in the East

  3. Coaching senior leaders and mid-level managers

  4. No direct reports or budget accountability

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Trading Operations

Country of Work Location:


Employment Type:

Full Time

Company Description:

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

Singapore - Metropolis


Skills & Requirements:

  1. Improvement mindset essential, with proven track record of delivering Continuous Improvement and/or Project Management

  2. ​Experience in Trading and/or Supply Chain organization is preferred

  3. Aptitude and training in Lean Six Sigma and/or Lean Master certification preferred.

  4. Ability to successfully design and facilitate workshops, Kaizens or Agile scrums and facilitation experience would be beneficial.

  5. Experience in deploying new technologies is preferred (i.e. AI, Robotics, etc.).

  6. Ability to influence a variety of stakeholders at all levels in the organization to deliver results.

  7. Problem solving and root cause analysis skills.

  8. Excellent collaboration and communication skills.

City, State (if applicable):