Comcast Acct Exec 3, Community Account Sales in Miami, Florida

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary:

Responsible for selling products and services to privately owned

multi-dwelling properties/communities. Serves as point-of-contact for

customers in assigned area. Manages contracts for accounts. Represents

the Company at meetings, social functions, or in the community. Has

in-depth experience, knowledge, and skills in own discipline. Usually

determines own work priorities. Acts as a resource for colleagues with

less experience.

Core Responsibilities:

- Secures new and maintains existing commercial accounts within

privately owned multi-dwelling properties/communities such as hotels,

hospitals, and universities. Establishes access and bulk agreements for

cable and broadband services.

- Secures new and maintains existing commercial internet, video, and

voice services. Generates new leads with targeted businesses through

various prospecting activities, including cold calling, canvassing,

customer referrals, and partner relationships.

- Provides exemplary customer service in order to build and maintain

strong relationships between customers and the Company. Addresses

complaints quickly including billing and service issues, provides prompt

follow up, and advises management of any situation outside position's

scope of authority.

- Manages contracts including renewals and new contracts. Reviews all

associated documentation for accuracy. Reviews assigned territory to

ensure all customers are contacted on a prescribed, periodic basis.

- Assists in the preparation of project status reports; maintains

accurate sales/service records and customer activity records.

- Keeps current regarding developments within the industry. Monitors and

evaluates competitive services and products. Achieves and exceeds

assigned sales and business quality objectives.

- Makes presentations to Managers and Developers, and attends meetings

and social functions to maintain a high level of visibility for the


- Serves as a guide and mentor for fellow team members. Assists in the

training of new Account Executives.

- Contributes to the development of the annual budget. Quantifies

capital needed for business unit activities and operating expenses.

Analyzes revenue projections to determine affect on cable systems and


- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent

- Business, Marketing


- Generally requires 3-5 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer