Comcast Acct Exec 3, Enterprise Direct Sales in Miami, Florida

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary:

Responsible for the sale of Comcast Commercial Internet, Video, and

Voice based services to mid-size and large businesses. Works as part of

a team to drive sales using an array of prospecting activities and

cultivation of relationships with institutions in designated

territories. Designs and delivers live sales presentations to

prospective clients, develops relationships with individual businesses

and the community, and positions the Comcast brand as key components of

the sales strategy, in keeping with Comcast's touchstones. Has in-depth

experience, knowledge and skills in own discipline. Usually determines

own work priorities. Acts as a resource for colleagues with less

experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

- Creates and delivers face-to-face sales presentations that demonstrate

knowledge of the latest Comcast products and services. Sells with goals

of exceeding departmental financial and unit targets. Stays abreast of

competitive landscape and emerging technologies to best position Comcast

Business Services in the marketplace.

- Develops sales territory, including cultivation of local partnerships

and organizational affiliations. Actively generates new leads with

targeted businesses through various prospecting activities, including

cold calling, canvassing, customer referrals, and partner relationships.

Actively seeks ways to promote and position the Comcast brand within

territory.

- Retains customer base by delivering on the Comcast Credo, ensuring a

superior customer experience. Maintains and builds customer

relationships to drive customer retention; works with internal teams to

ensure operational efficiencies and service levels that meet and exceed

customer expectations through strong customer service orientation with

excellent follow up.

- Maintains accurate and quality sales records and prepares sales and

activity reports, as required.

- Attends out-of-office meetings with customers on a regular basis and

demonstrates excellent verbal and written skills and skill in

presenting, persuading, and negotiating.

- Demonstrates some knowledge of Network Design, MAN technologies &

designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,

Functionality & Services, Voice Network Technologies (including VoIP),

Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,

VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),

Customer Premise Equipment (voice & data), Business Continuity/Disaster

Recovery concepts and E-rate Contracting Processes and Procedures.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent

- Business, Marketing

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- Generally requires 3-5 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer