Verizon Wireless Sr Analyst - Marketing in Miami, Florida
What you’ll be doing...
Manage potential providers of M2M solutions through each aspect of the VPP approval process to create off the shelf solutions for M2M customers. Develop and support the GTM initiatives for each approved VPP.
Ensure adherence to, and accurate completion of, all required approval procedures, such as; CSF approval process, nonstandard pricing and ODI approval.
Create a superb customer experience by collaborating with all cross-functional departments to ensure solutions/devices are correctly provisioned and potential issues identified and resolved prior to being marketed as a solution (i.e. price plan build, feature conditioning, bill changes, system updates - EWI, VEC and MyBiz, Machine to Machine, Private Network and equipment
Assist in developing and supporting processes, programs and procedures impacting VPP operations efficiencies
Account management of all VPP Market accounts. Maintain relationships and direct communication with VPP customer contacts in all levels of the business. Manage any account changes or updates necessary to keep the partners in good standing within the program. These activities include, but are not limited to: Insurance renewals (annually), contract commitment progress and status to maintain custom pricing, business reviews, product changes, pricing or any contract amendments.
System trainings to promote self-reliance and utilization of self-serve tools - Responsible for proper training and management of partner access to internal systems such as PRM, MyBiz, Management Center, Brand Central, and Solution Finder. Trainings include functions such as lead share management, activations, account management, marketing materials and guidelines, and any necessary changes for company management of the system. Additionally, any troubleshooting or loss of access that occurs is to be resolved by Sr. Analyst either on their own or with the assistance of internal program experts.
What we’re looking for...
You’ll need to have:
Bachelor’s degree or equivalent experience
Five or moreyears sales, operations or marketing experience
Knowledge and understanding of SED offers and rate plan / pricing elements
Strong technical knowledge of Verizon wireless products and services, including pricing offers, enhanced services, handset capabilities, machine to machine, private network.
ECPD / EWI, VISION, SFA, SHOPP, VEC / MyBiz & M2M Management Center, system proficiency required
Project management skills – ability to manage multi-faceted projects and teams while adhering to strict timelines.
Microsoft Office proficiency
Even better if you have:
Knowledge of Enterprise business operational process and procedure
Knowledge of Verizon Wireless’ Enterprise contracts
Strong analytical skills
Strong negotiating, listening and superior interpersonal skills
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.