Hilton Credit Supervisor in Minneapolis, Minnesota

The Hilton Minneapolis Hotel is in the center of the financial district and near cultural attractions downtown Minneapolis. “If you believe that a friendly smile and hospitality are your greatest strengths, we want to talk to you!”

This is a Full-Time position working 8:00 a.m. to 5:00 p.m. Monday through Friday. Occasional evenings and weekends, required.

Starting pay is $18.00 per hour, Paid Time Off (PTO), Full Health & Welfare benefit plans, and Team Member and Family Travel Program benefits!

*Hourly rate negotiable based on experience.*

APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone).

What will I be doing?

As a Credit Supervisor, you would be responsible for managing and administering the credit and collections function for the entire hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage and administer the credit and collections function of the hotel to include, but not limited to, extending credit to group customers, the maintenance and control of accounts receivable and collection
  • Assist in overall operation of the department
  • Prepare and complete all month-end responsibilities, including but not limited to, preparing financial reports and journals
  • Establish and implement hotel credit and collection policies and procedures in compliance with federal, state, local and company regulations and standards
  • Resolve disputes on direct-bill and collection accounts
  • Draft collection letters and address collection for accounts of $25,000 or more
  • Review credit and collection related issues including, but not limited to, Accounts Receivable Aged Trial Balance, high bill accounts, returned checks and credit card charge-backs and bad account write-offs
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Accounting

Title: Credit Supervisor

Location: null

Requisition ID: HOT05NY2