Wells Fargo Implementation Consultant 3 in Minneapolis, Minnesota

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Lending is an industry leader in supporting homeowners and consumers. Our group includes Home Lending, Personal Lending, and Wells Fargo Auto, and the professional services teams that partner with these businesses. Our foundation for success can be summarized in three beliefs: Our product is service. Our value added is financial advice and guidance. Our competitive advantage is our people. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

Our Wells Fargo Auto team supports one of the nation's leading auto lenders. The team offers integrated financial services solutions designed primarily for the auto dealer community, providing financing and related services to both dealers and consumers nationwide.

The Policy & Procedure Writer – Implementation Consultant 3 consults and provides influential leadership to project managers and project teams towards successful implementation planning, solution preparation, delivery to the field, and measurement of initiatives that are the most highly complex and strategic in nature.

  • Responsible for complex technical documentation products and projects

  • Research, analyze, and document internal processes, software applications, regulatory information, and tools to deliver documentation that is accurate and complete

  • Use advanced technical writing knowledge to write and maintain new/revised manuals, operational alerts, and other technical documentation including online help and documentation for the intranet. Knowledge includes adhering to writing standards and the ability to convert and chunk narrative text into succinct procedures

  • Assess internal processes and make recommendations to streamline procedures to reduce risk

  • Conduct complex problem and audience analysis, work with Subject Matter Experts to gather information, design, and write documentation

  • Manage review process including prioritizing, resolving discrepancies by analyzing, negotiating, and escalating as appropriate

  • Collaborates with project managers to define projects /goals, design the appropriate change focused communications and identify the learning business process model and/or timing/bundling for implementations

  • Understand complexity and impact to channels, departments, products, and people

  • Ensure documentation is in compliance with corporate standards, established guidelines, and easily understood by the end-user

  • Participate in project meetings to obtain a comprehensive understanding of the project deliverables; represent department and ensure deadlines are met for all deliverables

  • Provide mentoring and training to less experienced staff

*Successful candidate must be willing to work in either the Irving, TX or the Minneapolis, MN location. Remote or telecommute is not available for this position.

Required Qualifications:

  • 2+ years of implementation experience

  • 3+ years of project management experience, additional implementation experience, or a combination of both

  • Ability to work additional hours as needed

Job Expectations:

  • Ability to work additional hours as needed

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5450205&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.