Oracle 2019 NSGBU Associate Consultant – Advanced Customer Support in Mississauga, Canada
2019 NSGBU Associate Consultant – Advanced Customer Support
Global Business Unit
Location: Mississauga, CAN
Start Date: Summer and
With more than 420,000 customers, and with
deployments across a wide variety of industries in more than 145
countries, Oracle offers a comprehensive and fully integrated stack of
cloud applications, platform services, and engineered systems. For more
information about Oracle (NYSE:ORCL), visit oracle.com at http://www.oracle.com/ .
Oracle's acquisition of NetSuite in November 2016 brought together the
reach of NetSuite's cloud ERP solutions for small to midsize businesses with
the breadth and depth of Oracle's enterprise-grade cloud solutions for the back
and front office. In 1998, NetSuite pioneered the Cloud
Computing revolution, establishing the world’s first company dedicated to
delivering business applications over the Internet. Today, NetSuite provides a
suite of cloud-based financials / Enterprise Resource Planning (ERP) and
omnichannel commerce software that runs the business of more than 30,000
companies, organizations, and subsidiaries in more than 100 countries.
Are you motivated to
launch your career in a high energy, competitive environment with a leading
technology company? Let’s have a conversation about how you can make an
immediate impact. To start, you will be surrounded by smart, innovative, caring
people who are invested in our customers and the community. If you’re looking
to share your unique perspective and ideas at a collaborative table and help equip
all types of businesses achieve their visions, check us out.
Global Professional Services Associate Consultant Program prepares entry level candidates for an exciting
and rewarding career within Oracle NetSuite.
Advanced Customer Support AssociateConsultants participate in an initial three to six-month enablement program
focused on building product knowledge, consulting skills, and customer support
proficiency through training and development.
Advanced Customer Support AssociateConsultants learn first–hand how NetSuite impacts our customers’ businesses
by working alongside their team, program lead and NetSuite Professional
Services Consultants; thereby gaining valuable consulting experience across
multiple business environments before entry into the Professional Services
- Being a team member on
- Utilizing a structured project
- Understanding how to obtain
customer business requirements and mapping them to NetSuite
- Designing solutions using
NetSuite functions and features
- Identifying and managing Gaps
in customer requirements and NetSuite functionality
- Working and interacting with
customers in the configuration of their NetSuite system
- Building successful customer relationships
Successful Professional Services Advanced Customer Support AssociateConsultants progress into consulting positions within the NetSuite
Professional Services Organization.
3.0 GPA, 73.00 or equiv. from a top tier college/university;graduating class of 2018 or 2019
Bachelor’s degree in BusinessAdministration/Management, Entrepreneurship, Global Business or Economics;with a focus on Accounting and/or Management Information Systems preferred
Intelligent, motivated and competitive with a“roll-up-the-sleeves” and “get the job done” attitude
Strong work and/or internship experience
Strong business judgment and common sense
An analytical approach to problem solving
Initiative, creativity and a passion to deliver resultsthat make a difference
Well-rounded individual with varied interests andexperience
Excellent communication (verbal, written, andpresentation) and interpersonal skills (outgoing and personable)
Thrive on working in a fast-paced environment
Ability to multi-task, prioritize and manage timeeffectively
Effective when working independently and in teamenvironments
Receptive to feedback
Desire to work in the technology industry with agrowing company
Japanese, Portuguese, or Spanish languages - an asset.
Oracleis an Equal Employment Opportunity Employer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, national origin, sexual orientation, gender identity, disability andprotected veterans status or any other characteristic protected by law. Oraclewill consider for employment qualified applicants with criminal histories in amanner consistent with the requirements of San Francisco's Fair ChanceOrdinance.
Detailed Description and Job Requirements
Entry-level consulting position for those who are new to professional services and are developing their expertise. Receives detailed instruction on routine work and on new projects or assignments.
As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.
0 to 2 years of experience relevant to a functional or technical role. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Demonstrates basic competence in one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Job Type: Regular Employee Hire
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