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Oracle 2019 NSGBU Associate Consultant – Advanced Customer Support in Mississauga, Canada

2019 NSGBU Associate Consultant – Advanced Customer Support

Preferred Qualifications

Division: NetSuite

Global Business Unit

Location: Mississauga, CAN

Start Date: Summer and

Fall 2019


With more than 420,000 customers, and with

deployments across a wide variety of industries in more than 145

countries, Oracle offers a comprehensive and fully integrated stack of

cloud applications, platform services, and engineered systems. For more

information about Oracle (NYSE:ORCL), visit at .


Oracle's acquisition of NetSuite in November 2016 brought together the

reach of NetSuite's cloud ERP solutions for small to midsize businesses with

the breadth and depth of Oracle's enterprise-grade cloud solutions for the back

and front office. In 1998, NetSuite pioneered the Cloud

Computing revolution, establishing the world’s first company dedicated to

delivering business applications over the Internet. Today, NetSuite provides a

suite of cloud-based financials / Enterprise Resource Planning (ERP) and

omnichannel commerce software that runs the business of more than 30,000

companies, organizations, and subsidiaries in more than 100 countries.

WhyOracle NetSuite

Are you motivated to

launch your career in a high energy, competitive environment with a leading

technology company? Let’s have a conversation about how you can make an

immediate impact. To start, you will be surrounded by smart, innovative, caring

people who are invested in our customers and the community. If you’re looking

to share your unique perspective and ideas at a collaborative table and help equip

all types of businesses achieve their visions, check us out.

Global Professional Services Associate Consultant Program prepares entry level candidates for an exciting

and rewarding career within Oracle NetSuite.

Advanced Customer Support AssociateConsultants participate in an initial three to six-month enablement program

focused on building product knowledge, consulting skills, and customer support

proficiency through training and development.

Advanced Customer Support AssociateConsultants learn first–hand how NetSuite impacts our customers’ businesses

by working alongside their team, program lead and NetSuite Professional

Services Consultants; thereby gaining valuable consulting experience across

multiple business environments before entry into the Professional Services



  • Being a team member on

customer projects

  • Utilizing a structured project

delivery methodology

  • Understanding how to obtain

customer business requirements and mapping them to NetSuite

  • Designing solutions using

NetSuite functions and features

  • Identifying and managing Gaps

in customer requirements and NetSuite functionality

  • Working and interacting with

customers in the configuration of their NetSuite system

  • Building successful customer relationships

Successful Professional Services Advanced Customer Support AssociateConsultants progress into consulting positions within the NetSuite

Professional Services Organization.


  • 3.0 GPA, 73.00 or equiv. from a top tier college/university;graduating class of 2018 or 2019

  • Bachelor’s degree in BusinessAdministration/Management, Entrepreneurship, Global Business or Economics;with a focus on Accounting and/or Management Information Systems preferred

  • Intelligent, motivated and competitive with a“roll-up-the-sleeves” and “get the job done” attitude

  • Strong work and/or internship experience

  • Strong business judgment and common sense

  • An analytical approach to problem solving

  • Initiative, creativity and a passion to deliver resultsthat make a difference

  • Well-rounded individual with varied interests andexperience

  • Excellent communication (verbal, written, andpresentation) and interpersonal skills (outgoing and personable)

  • Thrive on working in a fast-paced environment

  • Ability to multi-task, prioritize and manage timeeffectively

  • Effective when working independently and in teamenvironments

  • Receptive to feedback

  • Desire to work in the technology industry with agrowing company

  • Japanese, Portuguese, or Spanish languages - an asset.

Oracleis an Equal Employment Opportunity Employer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, national origin, sexual orientation, gender identity, disability andprotected veterans status or any other characteristic protected by law. Oraclewill consider for employment qualified applicants with criminal histories in amanner consistent with the requirements of San Francisco's Fair ChanceOrdinance.

Detailed Description and Job Requirements

Entry-level consulting position for those who are new to professional services and are developing their expertise. Receives detailed instruction on routine work and on new projects or assignments.

As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.

0 to 2 years of experience relevant to a functional or technical role. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Demonstrates basic competence in one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

Job: Consulting

Location: CA-CA,Canada-Mississauga

Job Type: Regular Employee Hire

Organization: Oracle