Arrow Electronics Systems Technical Architect in Mississauga, Ontario
Systems Technical Architect
Arrow Electronics, Inc. – a Fortune 120 company with global headquarters in Denver - helps the world’s best technology companies think “Five Years Out,” working together to continually innovate the “next big thing”. We are a global provider of technology products, services and solutions, with 2018 sales of over $30 billion. As a member of the ECS product team, our newest Technical Systems Architect will act as a technical overlay to the sales teams providing consultative pre-sales services to our VAR Customers and OEM partners. The Technical Solutions Architect plays a key role in developing and delivering hands on labs, training, and consultations while acting as an extension of Arrow ECS and the OEM's. (Big Data, Security, Cloud, etc.) This is a field position that will cover Arrow's customer base in the Toronto marketand will be part of an exciting new growth development and partnership for Arrow Electronics and our strategic partners.
3-5+ years of experience working in a technical design/support role in one or more the following areas: Big Data, Security, and/or Cloud
Hands on production level work within Big Data: Splunk, Spark, Hadoop, etc. (Preferred)
Knowledge of Microsoft Azure Cloud services and Office 365
Working knowledge of Network or Cyber Security including but not limited to: Palo Alto, Carbon Black, etc.
Experience solving complex technical problems and making recommendations on new and existing solutions
Background and history of working in a customer facing/consulting role or shows aptitude and ability to showcase proof of concepts and demos in a live customer setting
Efficient customer service and communication skills
Proven history of working independently; receives minimal guidance
Responsible for working with sales reps, business partners and end users to create systems configurations based on customer requirements. Consult with business partners and VAR Customers to derive solutions.
Creates systems configurations based on customer requirements, offers product recommendations and runs alternative configurations that may present a better solution to the customer.
Responsible for working with sales reps, business partners and end users to resolve design configuration issues and run revisions. Trains sales reps and partner engineers on configuration tools and how to use them, as well as provides pre-sales solutions training.
Keeps up to date with new products that are introduced and maintains certifications.
Prepares technical presentations and vendor trainings to partners on products and solutions and provides demonstrations to show how a product meets client needs.
Educate partners, inside sales, and other technicians on products and solutions.
Requires in-depth knowledge and experience
Solves complex problems; takes a new perspective using existing solutions
Works independently; receives minimal guidance
Acts as a resource for colleagues with less experience
Represents the level at which career may stabilize for many years or even until retirement
Contributes to process improvements
Typically resolves problems using available solutions
Provides informal guidance to junior staff
Works with minimal guidance
Experience / Education
Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.
Certifications in one or more of the following preferred: Network or Cyber Security, MS Azure/Cloud, and/or Big Data.
What We Offer
Competitive Salary and Benefits package
Immediate Paid Time Off flex plan
Advanced training in emerging technologies (Big Data, Cloud, Security)
This position requires the candidate to maintain multiple certifications in Security, Big Data, and Microsoft as a minimum.
Customer Facing/Supplier Facing
Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.
We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. As a Fortune 113 company with more than 20,100 employees, serving over 80 countries, and 2018 sales of $30 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.
Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.
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