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American Water Senior Supervisor Operations in Monterey, California

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Key Accountabilities

  • Plan, supervise, operate, and participate in the maintenance, repair and preventative maintenance of Coastal district’s collection systems and wastewater treatment plants, and oversee the installation of collection systems.

  • Provide support and supervision of field operations including assisting the foreman and subordinates in troubleshooting.

  • Develop operations strategies and demonstrate leadership capabilities that will include promoting associate development by implementing training programs, safety training and implementation, preventive/corrective maintenance and wastewater system operations. Implement best operating practices to promote a safe work environment for all.

  • Assign work to teams through written and verbal instructions to the Wastewater Foreman and staff.

  • Communicate effectively with regulators and customers and promote an effective and lasting relationship based on mutual respect.

  • Ensure that compliance reporting is complete, timely and accurate in all respects.

  • Provide guidance to the Wastewater Foreman in effective management of resources. Lead, motivate and develop staff in assigned operations areas. Build shared commitment to improving performance, and develop both individual and team capabilities. Drive performance by linking departmental objectives to company goals and values. Communicate a shared vision, energize and empower staff, and champion diversity.

  • Review work orders, follow-up notices, time sheets, treatment plant reports, vehicle inspection sheets, overflow issues/complaints, etc. Actively assist with developing and administering capital and O&M budgets. Available to work after-hours, weekends or holidays if necessary.

Knowledge / Skills

  • Must have a working knowledge of materials, methods, practices and equipment used in the construction, maintenance and repair of wastewater collection and treatment systems.

  • Superior knowledge of safety practices in the operation of equipment used in collection and treatment systems.

  • Sound knowledge of procedures, materials, tools, equipment and safety hazards and precautions common to assigned area of responsibility.

  • Knowledge of business practices and principles.

  • Excellent written and verbal communication skills (e.g., fluency, report writing, developing materials and presentations).

  • Strong interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.)

  • Excellent leadership skills and presence and strong team building, collaboration and talent evaluation skills.

  • Excellent quantitative skills (e.g., analytical, technical). Must have the ability to develop preliminary O&M budgets, manpower needs, work schedules and assist with developing capital O&M projects.

  • Ability to manage a geographically diverse and dispersed organization.

  • High level of computer literacy required.

  • A working knowledge of SAP, Click Mobile, MapCall, GIS, and PowerPlant is desired.


Prioritizes & Role Models Safety


Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Experience / Education

  • Five years of hands-on experience in utility operations with at least two years supervisory experience.

  • WW Treatment Grade 3 and WW Collection certification required or the ability to obtain it within one year of hire.

  • Bachelor’s Degree in related technical discipline and/or equivalent combination of education and experience.

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.