IBM Services Client Representative in MONTERREY, Mexico

Job Description

The Services Client Representative is responsible for identifying, developing, negotiating and closing integrated solutions that address their client's needs (both industry and business) and deliver client value while supporting IBM business strategies.

Skills: Market understanding (industry and technology dynamics) for the assigned territory, sales, negotiation, teamwork, English language.


Professional knowledge related to incumbent's function/business unit and its processes.


Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.

Problem Solving:

Creativity and judgment applied to developmental work on different projects within the business environment.


Provides ongoing guidance based on customer’s needs and expectations to lead professional work teams. Understand functional mission and vision. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.

Impact on Business/Scope:

Accountable for sales in the assigned territory. Regularly participates in overall functional program planning. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.

Required Technical and Professional Expertise

5+ years of sales experience of IT infrastructure and/or services

Negotiation expertise

Experience leading teams from different areas

Preferred Tech and Prof Experience

5+ years of experience of infrastructure services solutions

Experience negotiating integration services solutions