Cummins Inc. Engine Field Service Technician - Level I in Morgan City, Louisiana
Engine Field Service Technician - Level I
Engine Field Service Technician, Level I - 1800072T
If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.
Extraordinary Technology Requires Extraordinary Technicians!
Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.
This mid-range role is customer-focused and is your starting spot for multiple career paths within our Service business with training on our newest product updates.
This is an exciting opportunity in Morgan City, LA for a Engine Field Service Technician Level l. Cummins North America is where you can work on industry leading engine technology such as High-horsepower GenSets, Integrated Power Systems, and PowerCommand panels in the Commercial Industrial, Data Center, and Prime Power markets while working in some of the most beautiful scenery in the world.
Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.
Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.
Skill Level A
Broad mechanical repair and maintenance capability - Apprentice Certified Diesel (Preferred)
Capable of external engine mechanical repair and maintenance with minimal supervision - practical exposure to working on diesel engines
Awareness of Quick Serve Process
Able to understand basic computer use
Able to clearly communicate both orally and in writing
Able to understand written instructions
Ability to work safely and identify safety risks, including completion of any required safety training and Job Safety Assessment process, Can resolve basic technical problems
Able to work within quality standards
Capable of developing effective working relationships
Ability to use general numerical principles
Skill Level B
Skill Level A plus:
Ability to carry out basic repairs and scheduled maintenance on different engine product types without supervision
Able to understand diagnostic tools
Awareness and ability to access Cummins service support tools (such as Quick Serve On Line) and understanding of Microsoft Software
Able to prepare required documentation to the standard required
Education, Licenses, Certifications
High school diploma/GED or relevant experience
Apprentice Trained Engine Technician (Preferred).
Vocational diploma from relevant technical institution.
Locally valid driving permit.
One year of experience preferred.
Minimal level of workshop related experience required.
Basic level knowledge of and/or experience with engine products.
Locally valid driving permit.
All drivers operating a company vehicle must be at least 21 years old; if the truck is a commercial motor vehicle per FMCSA regulation, the driver is required to hold or able to obtain a valid Commercial Driver License (CDL\
Compensation: Base salary commensurate with experience.
Benefits: Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
At Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law.
Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Primary Location United States-Louisiana-Morgan City-US, LA, Morgan City, HWY 182 Warehouse
Job Type Shop
Recruitment Job Type Technician
Job Posting Nov 5, 2018, 11:39:13 AM
Unposting Date Ongoing
Req ID: 1800072T