IBM Storage Administrator - L3 Support in Mumbai, India

Job Description

About IBM

IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Business Unit Introduction:

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are :-

• You should have knowledge of the fundamental concepts and technologies associated with storage administration

What you’ll do:

  • Analyze and resolve or escalate problems.

  • Ensure integrity of supported environment.

  • Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

  • Manage and resolve problems identified by system administrators or monitoring software.

  • Work with change and problem management tools.

  • Provide hardware /software fault detection and vendor liaison.

  • Liaison with customer accounts as required.

  • Investigate, identify and document proposals that will improve application recoverability.

  • Allocate shares/storage to new servers as desired.

  • Maintain reports on disk utilization, availability and growth patterns.

How we’ll help you grow: -

You’ll have access to all the technical and management training courses you need to become the expert you want to be

You’ll learn directly from expert developers in the field; our team leads love to mentor

You have the opportunity to work in many different areas to figure out what really excites you

Required Technical and Professional Expertise

  • Minimum 5+ years of relevant experience of Storage administration (Hitachi SAN or TSM).

  • Proven experience in managing storage environment , Application support and backup

  • Responsible for planning and execution of the storage installation

  • Perform any host-level tasks need to access new storage

  • Proven experience in monitoring storage environment

Hitachi SAN

  • Proven Experience as a Hitachi SAN Admin

  • Should be able to do L3 Activities.

  • Should have strong knowledge of other storage products.

  • Should have the understanding on entire data center concepts like servers, operating systems and data base and networking side as well.

  • Should have proven exposure on enterprise storage.

  • Ability to pick up new areas and work on a Consultant Profile as well.

TSM

  • Proven experience as a TSM Administrator

  • Should be able to do L3 Activities.

  • Proven Experience to Maintain backup solutions and Manage storage solutions.

  • Proven experience on configuring tape-drives, scheduling backup jobs/policies.

Preferred Tech and Prof Experience

  • Proven experience on USP, USPV, USPVM, VSP, VSPG1000, VSPG800, VSPG200.

  • Ability to work independently with minimal supervision and assistance Automation of routine procedures.

  • Participate in a 24 x 7 on call engineer rotation, supporting our core services.

  • Maintain the service level agreement of all the operational incidents

  • Proven experience on configuring tape-drives, scheduling backup jobs/policies.

  • Installation and configuration Arc serve / Backup Exec.

  • Knowledge of Storage Libraries.

  • Experience in IBM SAN Storage

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.