Arrow Electronics ERP - Functional Consultant (m/f) in Munich, Germany


ERP - Functional Consultant (m/f)

Job Description:

Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions, with 2015 sales of $23.28 billion. Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 460 locations serving over 85 countries. A Fortune 150 company with 18,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. Arrow provides specialized services and expertise across the product lifecycle.

Arrow does this by connecting customers to the right technology at the right place at the right time and at the right price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company‘s industry-leading services.

For our locations in Munich/London/Paris we are looking for an

ERP – Functional Consultant (m/f)

Overview of the position:

  • Expert in one or more functional areas of the business systems application portfolio

  • Deliver system solutions for one or more areas of the business community aligned with functional area of expertise

  • Provide Tier II escalated functional support to the end user community within the context of the IT end user support delivery process

Key Responsibilities:

  • Provide impact assessments that explain the implications of reported issues so management can make informed decisions

  • Provide functional explanations and/or work around for escalated support incidents

  • Translate business requests into functional specification documents in the context of project level deliverables and ongoing maintenance release activity incl. focused handling of critical incidents and escalation management. Scope of the functional specifications includes:1. As-is, to-be, gap analysis of systems process flows2. Use cases3. State case and sequence diagrams4. UI mock ups and functional requirements5. Transaction definitions for system integration6. Data migration and enrichment logic7. System role and permission definitions8. System performance criteria

  • Collaborate with the BT Business Analyst and KU community to ensure system capabilities and limitations are understood and effective

  • Collaborate with other Teams like a technical delivery team on system design or internal systems in case of projects related to network/servers, etc.

  • Develop and execute system integration and UAT test plans and either execute the tests or support the execution

  • Participate/support KU and end user training and prepare required training materials


  • Good English skills (written and verbal), other languages welcome depending on location

  • Very communicative to work with internal and external Business Contacts

  • Hands-on, committed, team player with a clear emphasis being able to work independently, ICT interested, energetic, driven and enthusiastic

  • Self-motivated to continuously expand personal, professional knowledge

  • Professional with good organisational skills


  • Minimum 2 Years of active Experience with Dynamics AX (as consultant/Analyst) preferable in a current release (2012 R2/R3)

  • Been working in international Projects and Teams and can prove effective results in delivering solutions

  • Commercial Skills in understanding Company Process and Workflows and how it relates into ERP Functional requirements

Other key elements:

  • Travel requirements up to 40% (mainly Europe)

  • Fully engaged and self-starting

  • Possessing a high energy level and strong work ethic with a commitment to continuous improvement in a dynamic environment that strives to exceed expectations

  • Demonstrated ability/experience in an environment of change and continuous improvements


Munich (Elsenheimerstraße 1)

Time Type:

Full time

Job Category:

Non-Customer Facing/Supplier Facing

Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.

We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.

The work we do is everywhere, from things you’ve never seen to things you can’t live without. As a Fortune 113 company with more than 20,100 employees, serving over 80 countries, and 2018 sales of $30 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.

Are you Five Years Out? Then chances are, you’ll enjoy working with us.

Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.