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American Water Lead Install Technician in Naperville, Illinois

American Water Resources keeps life flowing by offering Service Line Protection Contracts to homeowners in 43 states and Washington, D.C., and currently services more than 1.9 million contracts. The company has been providing protection contracts for more than 18 years with more than 9 out of 10 customers satisfied and an A+ Rating from the Better Business Bureau. Our installation side of the business is booming! Come and be a part of a team of customer-obsessed individuals who are making a positive impact on the local communities all over the US!

Primary Role

The Lead Installer is responsible for completing a variety of tasks associated with quality install of residential HVAC equipment. The Lead Installer will receive routed work from dispatch, report to assigned job site on time and perform work to the company’s quality expectations. All NHS installers will promote warranty products to Pivotal customers. This role requires the use of a valid driver’s license to drive a company vehicle and must be refrigerant certified. This individual will always be responsible to work and drive safely.


Required: EPA Certification Type 1 and 2 or Universal


  • High School, GED, Vocational training in HVAC, HVAC certification. Must continue education of HVAC through classes the company requests attendance.

  • Required: 1 – 3 years minimum experience.

Work Environment

  • Climbing, Extreme Hot or Cold (out of doors), Heavy Lifting, Loud Noise, Use of ladders to get to equipment, crawling to look for registers, going into crawl spaces and attics to locate access furnace.

  • Safety awareness, overhead hazards, equipment operations, wearing PPE as required.

  • Must be able to reach, bend extend and lift 50-60 lbs.

  • Must not be afraid of heights.


Champions safety

Cultivates innovation

Customer obsessed


Drives Results

Nimble learning

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.