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Travelers Technical Director, Accounting, Bond & Specialty Insurance in Naperville, Illinois



Technical Director, Accounting, Bond & Specialty Insurance

Target Openings:


Primary Job Duties & Responsibilities:

Travel 50% or more of time performing audits. Perform highest severity, most complex field audits and other financial analyses for Bond and Financial Products Construction Services Claim and Underwriting with minimal supervision. Supervise the management and procedures involving trust accounts. Assist Claim Executive/Counsel in the preparation of Large Loss Memos, quarterly claim reports and reserve analyses to accurately reflect loss development, potential/actual financial exposure and reinsurance, with minimal supervision. Prepare reports which assess potential payment and performance bond exposures on highest severity or most complex construction Bond & Financial Products. Claims (e.g. evaluate contract revenues, outstanding payable obligations, cash flow projections.). Prepare reports for highest severity or most complex claims to assess the financial condition of contractor, evaluating net worth and working capital. Provide technical assistance, guidance and recommendations with most complex accounting issues, principles, systems, and tax-related matters. Make appropriate decisions and make appropriate recommendations to management when necessary. Assure that all policies and procedures, including compliance, regulatory and Bond performance and customer service standards are met or exceeded. Work with leadership of Construction Claim and Underwriting to develop strategic initiatives, market segment procedures, policies and objectives. Identify salvage opportunities in the earliest stages of claim development and coordinate recovery efforts with the Salvage Unit and claims management. Independently pursue recovery sources, when appropriate. Consistently apply superior negotiating skills and expertise to drive terms and conditions consistent with Bond standards and drive strategy. Lead the mentoring of less experienced colleagues. Maintain knowledge of law, legislative initiatives and judicial trends as relates to industry and accounting. Perform other duties as assigned.

Job Opening ID:


Environmental/Work Schedules/Other:

Requires travel 50% of time.

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Leadership: Excellent time and case load management skills. Acts as a role model in supporting Bond and Specialty Insurance Claim objectives. Technical resource to employees and customers. Considered go-to person. Leads in the training and mentoring of less experienced employees. Sets clear direction by defining goals and priorities. Sense of urgency. Takes ownership and responsibility for decisions and outcomes. Shares success with the team. Respect and trust of colleagues. Well organized. Meets deadlines. Consistently demonstrates integrity, initiative and innovation in achieving results. Takes accountability for development. Sets high standards for self and others. Self-motivated. Acts like an owner and models ownership behavior to other team members. Encourages team members to reach their full potential. Relinquishes ownership of workload to focus on other projects/claims, when necessary. Communication: Strong communication (written and verbal), influencing, negotiating, listening and interpersonal skills to effectively develop productive internal and external relationships. Effectively communicates and collaborates with colleagues on team, market segment, Home Office and Field Offices. Works on complex matters with colleagues and management. Ability to communicate difficult decisions. Presents a positive, professional image of the company through demonstrated expertise and knowledge of the company, its products and services. Adept at framing issues and solutions for surety principals, counsel, underwriters, agents, brokers, colleagues and management. Ability and expertise to convince/persuade others with confidence to influence outcome of interactions through sound judgment and decision making. Teamwork: Sets an example for effective working relationships with peers and managers within and across organizational lines. Builds strong teams of internal and external resources that are technically competent and characterized by a high level of coordination and trust, to resolve claim matters. Leads teams to evaluate and make recommendations on impacts of accounting issues relating to Construction Services Claim and Underwriting. Balances individual needs with market segment goals and fosters cooperation throughout the team. Works with peers to resolve issues by listening for understanding, discussing all issues related to the situation, and coming to a solution. Participates in industry functions to increase visibility in the marketplace, network with key players in the industry and increase knowledge of the industry. Assists in recruiting candidates for open positions and training new and experienced Accounting Executives. Technical Ability: Superior knowledge of most complex accounting issues and practices. Ability to use all Bond technology tools proficiently.

Job Category:

Finance and Accounting

Job Summary:

Perform accounting services and financial analyses to assist Bond Construction Services personnel in the investigation, analysis, evaluation and disposition of claims, typically of highest severity or complexity. Assume leadership role by leading training, technical, operational and customer support projects targeting Accounting Executives. Support Bond business by being a resource to assist in the resolution of claims, building and maintaining productive relationships with claim personnel, underwriters, agents and brokers. Interact and collaborate with claim and underwriting colleagues and other critical internal/external business associates.

Position Type:


Education, Work Experience & Knowledge:

Bachelors degree in Accounting or Business or similar discipline preferred. Typically has 8 years of construction Finance and Accounting and/or in-house Surety experience. CPA designation preferred.

Physical Requirements:

Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Minimum Qualifications:

Minimum of 6 years of experience in Finance and Accounting.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Licensing or Certificates:


Primary Location:

Philadelphia - Pennsylvania - United States

Secondary Location:

Baltimore - Maryland - United States, Blue Bell - Pennsylvania - United States, Chicago - Illinois - United States, Federal Way - Washington - United States, Hartford - Connecticut - United States, Hunt Valley - Maryland - United States, Naperville - Illinois - United States, Seattle - Washington - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.