HCA, Hospital Corporation of America Lead Product Analyst in Nashville, Tennessee

HCA IT&S - Healthcare Inspired

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We are IT professionals and are certainly proud of our technical expertise. But what makes us unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in IT&S apply them specifically to the noble cause of healthcare.

/That’s why we say we are “Healthcare Inspired.”/

It’s this guiding vision that pervades and positively influences every level of our organization. It shapes our culture, defines our strategy, and brings our leaders and employees together in a shared enthusiasm for their work, setting IT&S apart as a uniquely purpose-driven company in the IT industry.

/At HCA, we are driven by a single goal: the care and improvement of human life./

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We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us. Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program.

/We would love to talk to you about this fantastic opportunity!/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

JOB SUMMARY

Provide recognized knowledge of product features, functionality and utilization of the BEAKER module within Epic. Collaborate with project teams and business partners to meet IT project objectives for products that are projected to deliver business value, require IT&S infrastructure changes, or present technical or operational risk. Provide product expertise, design detailed product functionality, identify and escalate significant project issues, and ensure products meet specified requirements. Provide hands-on expertise to independently resolve service delivery or functionality issues with a product, frequently communicating with end users and vendors. Continually mature an understanding of how business owners/practitioners utilize the product(s), by maintaining strong relationships with business partners and product users. Contribute product knowledge to trainers, documenters and testers.

• Responsible for development of technical specifications, business requirements, and testing support for the maintenance and enhancement of the Beaker application. • Provide continual operational support to field operations by troubleshooting issues and Remedy tickets in a timely manner. • Assist with development and maintenance of the Beaker Admin Guide for Learning Solutions, CSG, and Field Operations to reference. • Assist in implementation activities and project planning around Beaker for field operations • Provide leadership and mentor other team members

EXPERIENCE

• Requires an in-depth understanding of clinical workflow/physician engagement and/or technical support for a clinical application tool. Requires strong communication and interpersonal skills and a general understanding of information technology. • Independent, innovative, creative, self-managing individual with the ability to succeed with only general directions. • Building strong and diverse network of relationships with various stakeholder groups. Identifies impact to other solutions or projects, and works with other analysts, leadership, and stakeholders to identify options and recommendations are desirable. • Detailed oriented and analytical with good organization skills • Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment • Strong problem and issue resolution experience and create quality deliverables

Qualified candidates will have 7-10 years of relevant work experience. Clinical background preferred

SPECIAL QUALIFICATIONS Beaker Epic Certification required

PHYSICAL DEMANDS/WORKING CONDITIONS

• Some travel required up to 30% • Typical work week hours can vary depending on workload, outages or project deliverables

Job: *Information Technology

Title: Lead Product Analyst

Location: Tennessee-Nashville-Corporate Main Campus

Requisition ID: 10207-25712