HCA, Hospital Corporation of America Manager Process Improvement in Nashville, Tennessee

Manager Process Improvement

Sarah Cannon, the Cancer Institute of HCA Healthcare, offers integrated cancer services with convenient access to cutting-edge therapies for those facing cancer in communities across the United States and United Kingdom. Sarah Cannon’s cancer programs include individualized patient navigation provided by oncology-trained nurses, more than 1,000 stem cell transplants performed annually throughout the Sarah Cannon Blood Cancer Network, hundreds of clinical trials, and molecular profiling capabilities. Through its services, Sarah Cannon is providing state-of-the-art cancer care close to home for hundreds of thousands of patients, a number unmatched by any single cancer center.

By bringing together a network of globally-recognized cancer experts, we are collaborating and sharing best practices that address every aspect of the cancer journey, from screening and diagnosis through treatment and survivorship.

Sarah Cannon Research Institute is the research arm of HCA Healthcare’s global cancer institute, Sarah Cannon. Focused on advancing therapies for patients, it is one of the world’s leading clinical research organizations conducting community-based clinical trials throughout the United States and United Kingdom. Sarah Cannon’s network of strategic sites includes more than 275 physicians who engage in research. The organization has led more than 260 first-in-man clinical trials since its inception in 1993, and has been a clinical trial leader in the majority of approved cancer therapies over the last 10 years.

Summary of Key Responsibilities: Leads large, cross-functional business initiatives, as well as targeted improvement projects in specific business and functional areas. Applies advanced analytical techniques to develop a deep understanding of processes and leads functional teams through a disciplined approach to design, operate, control and continuously improve processes. Recommends modifications to people, processes, and systems to deliver improved operating results. Oversees implementation of change and drives accountability by Implementing control mechanisms to ensure ongoing sustainability of change.


Duties and Responsibilities


Duties include but are not limited to: * Apply appropriate tools and techniques to quickly develop detailed knowledge of business processes, how processes fit within the broader system, and the environment in which they work. * Collect data and apply advanced analytic techniques to enable assessment of the operating efficiency and effectiveness of business processes. * Identify and recommend process, systems, and people modifications to drive measurable improvement in key performance metrics (patient satisfaction, quality, profitability, physician engagement, colleague engagement). * Lead implementation of changes and manage impacted people through the change journey. * Communicate and partner with internal and external organizations to ensure successful implement of change. * Implement effective control mechanisms to ensure implemented changes are sustained post project. * Serve as point of contact for status of all assigned areas of focus. * Develop process and structure to prioritize target areas for process improvement efforts * Manage team members to develop process improvement capabilities.

Minimum Qualifications


_Education:_ Minimum Required:Bachelor’s College Degree (4 year program) Preferred:Master’s Degree (1-2 year program)


_Experience:_ Minimum Required: * At least 1-2 years of corporate Project Management experience * Six Sigma Green Belt Certification * MS Office Suite Experience (PowerPoint, Excel, Word, etc.) * At least 1-2 years of corporate Process Improvement experience * Experience in high visibility position in a fast paced environment * Must be able to present and communicate to senior executives and senior leaders including C-Suite * Strong organizational skills Preferred: * Clinical Research or healthcare experience preferred * Six Sigma Black Belt Certification * PMP Certification * Experience working across multiple cross functional teams in a corporate setting (i.e. IT department, finance, etc.) Do you find this opportunity compelling, if so we encourage you to apply? We promptly review all applications. If you are highly qualified you will hear from one of our recruiters. We are actively interviewing so apply today.



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job: *Directors & Managers

Title: Manager Process Improvement

Location: Tennessee-Nashville-Corporate Sarah Cannon

Requisition ID: 03058-5511