HCA, Hospital Corporation of America Staff Assistant - Radiology in Nashville, Tennessee
_TriStar Centennial Medical Center – Nashville, TN_ _ _
Our 657 bed hospital is both nationally and locally recognized, including being named as one of the nation's Top 100 Hospitals in the areas of cardiology, stroke, orthopaedics and breast cancer management. As a result of the continued advances in quality care, many improvements in all areas of healthcare have been made and thousands of lives have been significantly impacted. This position will play a key part in continuing our success!
The staff assistant performs general clerical duties in an outpatient setting providing the highest level of customer service and image quality.
Centennial Medical Centeris currently looking for aStaff Assistant - Radiology (PRN/As Needed).
_General Essential Functions:_ * Organizational skills * Multi-task oriented * Has initial contact with patients entering the department * Provides excellent customer service * Copy insurance information and ID if needed * Answers public inquires appropriately * Answers the telephone and forwards calls to appropriate parties and/or takes detailed message; * Works closely with nursing staff to ensure smooth patient flow and decreased wait time * Files medical record documentation in a timely manner * Schedules and Registers (including Pre-Register) Patients * Ensure all consents are signed, scanned and included in chart; * Obtain insurance verification and authorization on patient visit and treatments * Coordinates completion of disability forms and questionnaires; * Coordinates referral MD documentation (copy, mail, etc.) * Works with HIM department for appropriate release of information * Calls and reminds patients of appointment times * Follow-up on “no-show” patients on a daily basis * Acquires physician order from office or OnBase * Demonstrates age appropriate communication * Complies with HIPAA * Researches patient information either through Meditech, Horizon Patient Folder, Varis or the paper filing system * Performs functions as assigned to open and close the department waiting areas. * Maintains Charts in accordance with the HIM Guidelines * Distributes and collects patient history forms * Print reports as needed. * Contact outside facilities for release of prior studies when needed * Contact patients as necessary * Makes and accepts deliveries to and from the Mailroom, Materials Management and other places as needed * Run next day’s schedule * Participates in service recovery by recognizing issues and bringing them to the attention of the appropriate person * Maintains PAR levels on supplies and orders as necessary * Other duties as assigned
- 1 year hospital experience preferred
- Good communication skills
- Strong customer service skills with emphasis on promoting customer service initiative
- Organizational skills
- Multi-task oriented
- Friendly, team player
- Pre-Certification/CPT Coding Knowledge preferred
- Multi-Line Phone
- Good computer skills
- Accurate typing ability
- Heartsaver CPR certified within 90 days of hire
Job: *Admitting Registration Clerical & Scheduling
Title: Staff Assistant - Radiology
Location: Tennessee-Nashville-Centennial Medical Center
Requisition ID: 00001-67232