Aetna Account Manager - ActiveHealth Management in New York, New York

Req ID: 55825BR

POSITION SUMMARY

Provide best in class service to key Aetna/AHM key clients. Accountable for end to end service delivery working across the organization to exceed client expectations.

Fundamental Components:

An exciting opportunity to work across the Aetna/ActiveHealth Management teams to provide end to end service to key Aetna/ActiveHealth well-being clients. This requires typically weekly meetings with clients, tracking of work/program items, meeting with internal teams on client requests. Work with the client and Strategic Account Executive to measure program effectiveness as well as to provide consultative recommendations to evolve well being offerings.

BACKGROUND/EXPERIENCE desired:

Passion for service excellence and process improvement.

Attention to detail and anticipation of client needs.

Enjoys working across teams and organizations to provide comprehensive program delivery and information.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Sales & Service/Account Management/4-6 Years

REQUIRED SKILLS

Service/Demonstrating Service Discipline/FOUNDATION

ADDITIONAL JOB INFORMATION

An excellent opportunity to work in a small team setting to deliver comprehensive well-being solutions and to manage a well being program from deployment to program evolution.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.