Deloitte Customer & Marketing – Advertising, Marketing, & Commerce, Consumer ATHS Industry Consulting Senior Manager in New York, New York
Customer & Marketing Advertising, Marketing, & Commerce, Consumer ATHS Industry Consulting Senior Manager
Your Offering Team Customer & Marketing / Advertising, Marketing, & Commerce
CS&AD - Our Customer Strategy & Applied Design Offering focuses on helping clients discover, design, and prototype customer growth strategies and innovation portfolios to create and drive change in a digital world. Leveraging our deep capabilities in strategy, customer experience, digital strategy and innovation - We bring knowledge and offerings to uncover the behaviors, motivations, and preferences of our clients customers and develops new experiences for them.
AMC - Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.
Your Industry Team Consumer / Automotive, Transportation, Hospitality, & Services
The Automotive, Transportation, Hospitality and Services (ATHS) industry is going through an unprecedented period of significant evolution and opportunity. The industry is going through unprecedented change with siloes being broken down with increased focus on the customer experience.
Organizations within the industry are faced with increasingly complex issues on building a differentiated customer experience, while maintaining growth and profitability. This imperative directive creates unique challenges for sector companies to innovate, modernize their technology and processes, while being vigilant in their evaluation and mitigation of evolving risks.
Work you ll do
Deloitte Digital is seeking a Senior Manager with exceptional technology and analytical skills to drive both client and partner-side implementations of programmatic and marketing-related technologies. You will take client-orientated approach while working across functional and technical teams in order to drive timely and successful implementations and integrations. The ideal candidate has experience implementation bidding technologies with agencies, publishers and partners.
As the lead, you will integrate across Deloitte Digital s rich marketing and advertising technology landscape and help drive research, analytics, and testing efforts in order to develop new best practices for our clients. You should not only have strong quantitative skills, but also have strong structural problem-solving skills to deal with new challenges as they arise, excellent communication skills to impart critical information to a broad non-quantitative audience, and enjoy working in teams
The Senior Manager is responsible for establishing and maintaining relationships with the Google technical organization, as well as Deloitte s leadership teams, to help identify go-to-market (GTM) solutions and opportunities that drive value for our clients, Google DoubleClick, and Deloitte.
The Senior Manger role is to align Google DoubleClick and Deloitte s offerings to serve our joint clients, proactively designing solutions and providing technical support to Deloitte practitioners on their client engagements. Such responsibilities include:
Serve as a subject matter expert on Google DoubleClick.
Lead advertising and marketing technical integrations and integrations.
Supporting business development efforts by identifying opportunities spanning technical disciplines across product lines and/or services
Ability to identify client business issues to then map and champion Deloitte/Google services and software solutions
Identifying key areas of differentiation, delivery improvement and profitable direction that creates high value services.
Developing and maintaining relationships, both internally and externally, to influence business and technology strategies, aligns current and future joint solutions to those strategies, and advocates client needs/interests within Deloitte/ Google DoubleClick planning activities.
"X-Factor"/Out-of-the-box creativity and problem solving, i.e. client level "visioning" sessions, joint technology/services roadmaps, etc.
Strong competency across disparate alliance support systems, i.e. training, self-solve, support, marketing
Routinely work with internal partners focused across the marketing and advertising technology stacks.
10 years of experience working in a technical customer facing Solutions Architect role, preferably at an AdTech company or client service firm, designing high availability and scalability solutions
Experience with DoubleClick, AdWords, Google Analytics or similar platforms, Doubleclick Campaign Manager or Bid Manager.
3 years working with a DSP or DSP adoptions
Deep understanding across or within one of the Auto, Transportation, Hospitality industries and technologies
Experience managing at least two large-scale full-life cycle implementations of CRM solutions (i.e., SalesForce, Oracle, etc.)
Comfort traversing the whole DoubleClick stack: clientside through the persistence layer
Experience designing, architecting, implementing and/or operating within a cloud platform (Amazon, Azure, Google, etc.)
Understanding of search marketing, ad serving platforms and API development/management
Experience in automation (Puppet, Chef, Vagrant)
Experience with InMemory Caching, Queues, Protocols, SOLR, Avro, Protocol Buffers, Thrift
Experience with terabytes of information on big data (hadoop, hbase, hive) for aggregation and rollup
Clear communication skills. We are looking for someone who is comfortable talking to peers about a design solutions on the same day they are explaining a new technology to an executive.
Bachelor's Degree; Advanced Degree Preferred
Excellent team player (Ability to share and communicate knowledge with team/others)
Ability to think strategically (Solution Enabler and Consultative Sales Style)
Ability to identify client business issues and resolve working with/through the vendor/Deloitte client team solution development.
Ability to manage work and meet specific deadlines, highly organized and self-sufficient
Adaptable and flexible
Executive presence demonstrating ability to communicate clearly and convincingly to respective client teams through excellent oral and written communication skills including strong presentation skills
Capable of building and maintaining strong relationships with a diverse set of internal and partner constituencies including senior level executives, developers, and product experts
High integrity - honors commitments: consistent and predictable follow-up
Highly organized, extremely self-sufficient with High Energy and Enthusiasm
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Category: Management Consulting
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