Deloitte On-Site Technology Support (NYC) in New York, New York

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Associate Technology Support Analyst

Location: New York, NY

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

You ll be responsible for maintaining end user relationships at all levels of the organization while providing technical support to Deloitte s mobile workforce locally, at client engagement sites, or other locations as required in a 24 hour x 7 day environment. You will have the opportunity to utilize your exceptional customer service and technical support skills to solve problems with laptops, printers, software, and mobile telephony devices. You will also have the opportunity to showcase your presentation skills through the delivery of training related programs to the user community.

The team

At Deloitte, our Technology Support Services (TSS) team is the first point of contact for technical guidance and support for our internal customers. From ITS Walk-up support centers to asset management, PC compliance and mobile devices, TSS provides hands-on best in class customer support to our Deloitte colleagues for all their hardware and software needs.

Service Lines:

  • Asset Management

  • Customer support in all Deloitte offices

  • End-user Technology Services

  • Mobile Device Program

  • Regional Teams

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.