Deloitte POWER AND UTILITIES, CUSTOMER MARKETING, SALESFORCE MANAGER in New York, New York
POWERAND UTILITIES, CUSTOMER MARKETING, SALESFORCE MANAGER
Are you interested injoining a team where you can make a global impact daily? At DeloitteEnergy, Resources and Industrials (ER&I) our team is not only expandingtheir own knowledge and skills, we are changing the world one Client at atime.
It is our mission tohelp our customers reduce their costs, increase efficiency, and driveinnovation by being the consulting firm of choice for their Energy, Resourcesand Industrial needs for the future.
If you are passionate,have the desire to work with an extremely talented and diversely innovativeteam where your vision and core values will help shape an organization, we wantyou on our team. Find out why our consultants keep pushing us to the topof the rankings for the Best Places to Work!
Work you ll do
Client Management: Manage day to dayinteractions with executive clients and sponsors
Delivery: Manage and deliver components of clientengagements that identify, design, and implement technology and creativebusiness solutions for large companies. Responsibilities include, amongothers, managing teams in the identification of business requirements,functional design, process design (including scenario design, flow mapping),prototyping, testing, training, defining support procedures.
Business Development: Develop and maintaincontact with top decision makers at key clients; organize and lead pursuitteams; participate and lead aspects of the proposal development process;contribute to the development of proposal pricing strategies
People Development : Perform role of counselorand coach; provide input and guidance into the staffing process; activelyparticipate in staff recruitment and retention activities; provide leadershipand support for delivery teams and staff in local offices
Deloitte Digital svision is simple. We empower our clients to re-imagine how they connect andengage with their customers. Our goal is to be the best in world at drivingdigital transformation using the Salesforce platform. By redefining yourcustomer s digital journey, you can look forward to stronger brand loyalty, abetter a customer relationship, and a sales process so personal it feelseffortless.
Power& Utilities Practice
The Power & Utilities sector is undergoing significantregulatory changes while shifts in outage management are causing industryleaders to rethink their governance models. Customer expectations for digitalconnectivity and ease of access are driving business process redesign aroundthe customer experience. Connectivity to the grid is key, and companies areadopting new strategies for asset maintenance and more efficient methods ofenergy generation and distribution. Deloitte provides 88% of the Fortune500 P&U companies with Consulting services now, but moving forward, we havelaunched a growth strategy to at least double our revenue over the next 3-5years. By working with Deloitte s Offering Portfolios to update our mixof services to our clients (digital technologies, SAP HANA, Cloud, Grid andOperations technologies), we are committed to helping our clients work withnewly empowered customers, hyper-connected digital ecosystems, and expansion indata.
Meet with our Salesforceteam
6 years of consulting and / or CRM implementation experience
2-3 full life-cycle Salesforce implementation with strongexpertise in 2 of the following modules: Sales Cloud, Service Cloud,Marketing Cloud, Force.com, Apttus
Experience managing at least four large-scale full-life cycleimplementations of CRM solutions
Experience carrying a business development quota and leadingbusiness development pursuits end-to-end.
Ability to travel to client sites 80-100% of the time.
Bachelor's degree in computer science, information systems, orother technology-related field or equivalent number of years ofexperience.
Bachelor s Degree or equivalent experience
Strong understanding of SDLC methodologies (Agile, SCRUM, RUP,other).
Expertise in an industry vertical (i.e. Financial Services, LifeSciences, Manufacturing, Technology, Retail, Media, etc.)
Experience presenting to clients or other decision makers topresent and sell ideas to various audiences (technical and non-technical).
Some of our majorachievements are-
Deloitte has been named a Leader in CRM and Customer ExperienceImplementation Services by Gartner for the 4th consecutive year in their reportentitled Magic Quadrant for CRM and Customer Experience ImplementationServices, Worldwide 2015.
Deloitte Digital named a global leader in Digital CustomerStrategy & Experience Consulting by Kennedy in 2015.
Deloitte named a global leader in Internet of Things ITConsulting by Kennedy in 2015.
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Management Consulting
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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