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Deloitte Senior Manager, Learning & Development (Design Leader) - Consulting in New York, New York

Job Title/Job Code: Senior Manager, Design Leader

Career Level: Senior Manager 1

Channel/Function: Development Center of Excellence (CoE)/Deloitte Services LP

Location: Open

Position Reports to: Deputy CLO, Consulting

The chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team at Deloitte, so that we can deliver the best of our Firm to our clients. The Development COE focuses on:

  • Bringing out the leader in every person

  • A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, connections to people, and persuasive tools and resources that reinforce skills

  • Positioning our people to help tackle some of the most complex issues in business, our communities and society at large.

Work you ll do

  • Serve as the Design Team Leader and as a credible and trusted development advisor on effective, leading-edge learning strategies.

  • Work with the broader Consulting Development COE leadership team to establish annual priorities for the Design team and secure resources to execute on them

  • Lead a team that will design innovative learning solutions that improve performance, drive business outcomes, and engage the modern learner by recommending appropriate delivery mechanisms (e.g., classroom, e-Learning, virtual classroom, performance support, blended learning, curation)

  • Create, implement and evolve a repeatable design approach using strong project management skills (e.g., traditional waterfall and agile methods), work-plan monitoring and milestone management (knowing what to prioritize and why, knowing who to inform and when to escalate).

  • Execute change management, stakeholder management, and communication campaign plans that drive an effective and efficient process from vision to implementation, delivers on strategic goals and provides appropriate stakeholders updates for your learning audience.

  • Serve as a change agent to the various practices, competencies, offering portfolios, internal stakeholders, executive leadership, and learning and development COE.

  • Facilitate stakeholder collaboration and design thinking sessions to conduct robust needs assessments and various design meetings that define development priorities.

  • Create program design budgets and actively manage the budget and forecast with period-by-period accuracy.

  • Manage vendor relationships, contracts and SOWs as work is needed across various projects.

  • Lead with excellence and foster a high-performing team (made up of direct reports, rotational roles, and vendors) in a virtual environment; develop people through advocacy, coaching, mentoring and training.

  • Foster the global connection of offshore resources to the design team (USI L&D resources, Learning Design Services, and global volunteer roles).

  • Serve as part of the Consulting Development COE leadership team helping to give direction to the COE and be the voice of your area for the good of the greater whole.

  • Actively partner with the Consulting Development learning teammates across the Development COE and potentially share ideas across other functions.

  • Contribute to additional Talent and Firm initiatives aligned with individual strengths and goals as opportunities present.

The ideal candidate is highly experienced learning and talent development program design leader skilled at working with business stakeholders, peers and internal/external resources to achieve business results through Talent Development solutions. This person is accountable for being a business thought partner in bringing innovation to the table to address the performance needs and create sustained behavioral change. This individual leads a team consisting of two direct report, rotational resources, and internal/external providers.

The team

You ll be working on the Consulting Learning team, within the Development Center of Excellence (COE). The Development COE delivers business-focused, efficient and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education development is a vital part of Deloitte s leadership culture.

Category: Human Resources

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.