Marsh & McLennan Sr. Cyber Claims Advocate in New York, New York


  • Reporting claims using Marsh’s proprietary claim platform in compliance with Marsh Professional Standards.

  • Facilitates the establishment of client’s loss handling instructions with claim administrator including guidance in direct reporting of claims.

  • Evaluates coverage applicability of all Marsh placed business, assisting client with insurer coverage negotiations and escalation of those issues where appropriate to managing claim advisors.

  • Serve as a resource to clients and team members on cyber offerings and services.

  • Assist with the development of programs to ensure proper carrier servicing on catastrophic losses.

  • Provide technical expertise to claims staff and clients.

  • Assist with development and implementation of sound claims practices, policies, and handling processes.

  • Follow, promote, and facilitate the adoption of the continuous risk improvement methodology.

  • Oversight of claims processes including monitoring time sensitive policy provisions to ensure appropriate and timely processing of payments by the carrier or third party administrator.

  • Assists client with claim preparation, presentation, management and settlement strategies including litigation management issues that impact claim settlements.

  • Facilitate claim reviews and contribute to same with in-depth claim knowledge to help expedite resolution of claims.

  • Keeps client teams and Marsh management apprised of status of any current claims or client issues as identified by self or team.

  • Supports Marsh colleague engagement, executing Marsh talent management responsibilities and providing coaching, mentoring and sharing of knowledge with other colleagues.

  • Assists brokerage with policy wording review and assist in developing appropriate policy language to address client risk issues.

  • Understands and complies with Marsh’s professional standards to avoid potential E&O claims.

  • Utilization of cost effective practices to reduce appropriate expenditures and identification of opportunities within the firm to improve efficiencies, create additional capacity and provide value added service to clients.


  • Three to Five years of Cyber claims experience & technical knowledge

  • Demonstrated technical proficiency in required specialty

  • Bachelor’s degree or equivalent work experience

  • Licensing according to company policy or applicable law.

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal

Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.