Oracle Technical Account Manager - Moat in New York, New York
Technical Account Manager - Moat
Moat is a brand intelligence and SaaS analytics company focused on transforming digital advertising with our two products: Moat Analytics and Moat Pro. Moat Analytics is a proprietary solution which enables the collection of signals and metrics to better understand ad effectiveness, engagement, and overall consumer attention. Moat Pro is an industry wide real-time search solution providing insights across brands, publishers, and the ad tech landscape.
About the Opportunity
Partnering with the client’s dedicated Account Manager, proactively manage the technical post-sale relationship to ensure a positive client experience and a successful partnership.
Engage with clients and prospects to earn their trust as a go-to technical expert on all things Moat.
Bridge the gap between the Account Management, Sales, and Engineering teams and help keep everyone up to speed on new developments, client requests, product updates, and technical challenges.
Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently.
Share your technical product knowledge with the Account Management and Sales teams by creating training guides, internal wikis, and onboarding materials.
You are known for both your stellar customer service and your strong technical understanding of the adtech space.
You have deep hands-on experience with DFP, DFA, OAS, Atlas, ADTECH, PointRoll, MediaMind, AppNexus, and other ad trafficking systems.
Your Excel skills are as impressive as your outstanding attention to detail.
You have a positive outlook and an innate drive to solve problems.
About the Team
We value superior writing skills and a friendly, thoughtful, and value-driven communication style.
We strive for incredible attention to detail, empathy, and quick turnaround times.
We get stuff done. And fast.
Detailed Description and Job Requirements
Builds long term, strategic relationships with named and vertical business alliance partners.
Facilitates the development of strategic marketing and new business plans for all assigned partners to meet or exceed assigned business goals. Works with Partners to identify opportunities and create demand through lead generation activities and target account selling strategies. Actively track joint sales pipeline and meet or exceed quarterly and annual revenue targets. Develop and maintain relationships with global counterparts to leverage corporate initiatives and to ensure adherence to Alliances and Channel standards. Monitor partners business results, making recommendations for improvements to increase penetration for the strategic partners. Establish rules of engagement and operational escalation procedures to quickly identify and resolve issues.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures Demonstrated track record developing and managing Global Partnerships and driving Partner account activity. Prefer strong analytical, sales channel and marketing skills. Prefer 2 years of related experience with a secondary education in Marketing or a related field.
Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.
Location: US-NY,New York-New York
Other Locations: US-CA,California-San Francisco
Job Type: Regular Employee Hire