IBM CICS System Programmer in Noida, India
You and IBM India
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Business Unit Introduction
Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.
Who you are
As Mainframe CICS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
What will you do
Adopt the given technology to meet the drift of customer and business requirements
As a domain expert, provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to CICS and related ISV products
Primary on call support for upgrading/installing and migrating CICS Transaction servers
Diagnose CICS system and related product issues and follow up with root cause analysis
Participate in Disaster Recovery planning and tests as scheduled
Analyze performance issues and provide technical consultation and inquiries from the other IT technical teams along with support for new product installation and evaluation as needed
Problem determination and resolution within expected time frame
Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
Lead daily Operations meetings provided there are no P1 incidents running
Aid with identifying problem management trends
IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Required Technical and Professional Expertise
Minimum 4+ years of experience in CICS System Administration environment with work management, user management, journal management and performance management
Validated expertise in CICS systems programming
Proficient in CICS transaction server, ISV products and technologies like P2V, V2V and P2P migrations
Ability to recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrable experience on BRMS, Tape management, ATL/VTL for Tape Libraries
Preferred Tech and Prof Experience
Proficient in working with high availability environment along with alignment to process (ITIL)
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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