IBM Systems Administrator-IBM i-Technical Support in Noida, India

Job Description

About IBM:

IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Business Unit Introduction:

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are:

  • You will be installing/upgrading Mainframe environment.

  • Proven experience of Installing, customizing and maintaining IBM and other ISV Products related to automations.

  • Ensure that customer satisfactory levels are exceeded.

What you’ll do:

  • Will maintain and manage the AS 400 delivery and technical support.

  • Provide L2 and L3 level technical support, guidance and direction for products supported.

  • You will require to analyze and resolve cases at the earliest.

  • Ensure integrity of the supported environment.

  • Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

  • Manage and resolve problems identified by system administrators or monitoring software Work with change and problem management tools

  • Hardware/software fault detection and vendor liaison

  • Liaise with customer accounts as required

  • Analyze and resolve escalated problems within a target.

  • Investigate, identify and document proposals that will improve application recoverability.

  • Document and implement changes to technical standards as required.

  • Change and problem management targets are exceeded

  • Ensure that customer satisfaction levels are exceeded

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be.

  • You’ll learn directly from expert developers in the field as you are one of them

  • You have the opportunity to work and Learn in many different areas to figure out what really excites you.

Required Technical and Professional Expertise

• Proficient in OS/400 V5R4, V7.1 iSeries

• Backup, Restoration, Backup cycle follow, Tape Transfer to Off-Site storage

• Installation of PTF on iSeries servers.

• Proficient in FTP from Multiple AS/400, File transfer from PC to AS/400.

• Proficient in DR test activities

• Knowledge in CL programming

• Knowledge in OS Upgrades and migrations

Preferred Tech and Prof Experience

  • 2+ years of experience on AS400 Operating System.

  • Proven experience in the ability to carry out L2 and L3 activities.

  • Maintain backup solutions and manage storage solutions.

  • Ability to pick up new areas and work on a Consultant Profile as well.

  • Work with team members and provide timely guidance as and when required.