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Merck Learning & Development Associate Director, Oncology Field Training in North Wales, Pennsylvania

Job Description

Right now, around 69,000 of our employees are working to cure the world’s most complex diseases. We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative, agile and flexible.

The Oncology Field Trainer (OFT) supports and facilitates the learning of activities for our U.S. Oncology commercial facing roles within our Company, and supports the design, development and execution of the annual learning plan to achieve business results. The role reports into an U.S. Oncology Learning Director and collaborates with Oncology Learning Consultants and Oncology Learning Partners in the execution of the U.S. Oncology L&D strategy through consulting and delivery of national and/or regional learning solutions.

The OFT interacts with and influences mid-level managers, supervisors and Directors to understand business goals and performance needs, develops and executes learning plans aligned to our Company's Oncology business strategy, and routinely engages with key stakeholders to ensure learning solutions continue to support and positively drive desired outcomes. Success in this role depends on the candidate’s ability to collaborate with sales and marketing leaders in the Oncology CBL, Learning Directors, and other Learning Partners and Consultants, as well as work cross-functionally to act as a partner and point of contact for the business’ performance needs and communicate them to support design and delivery of learning solutions.

Primary Responsibilities

  • Remain current on learning and development related tools, techniques, strategies and practices in order to provide relevant, informed consultative advice, and learning practices to internal business partners.

  • Effectively establish, deepen and sustain key relationships with Oncology Sales management to understand training needs and related performance gaps, and as a result, prioritize training capacity within the region.

  • Facilitate delivery and pull-through of training to support the business based on needs and identified gaps.

  • Deliver training, and/or support local subject matter experts in providing training at sales meetings

  • Report timely feedback on learning effectiveness to the business and communicate recommendations for improvement to U.S. Oncology Learning and Development

  • Review ad hoc learning activities and requests; make appropriate recommendations and support the design and development of new learning assets as needed

  • Drive onboarding of oncology sales representatives and oncology key account managers in field (with sales management), emphasizing proficiency in scientific knowledge, business acumen, account management and selling effectiveness.

  • Reinforce training as a continuum by executing and reinforcing learning and development initiatives delivered to Oncology CBL, nationally, regionally and locally

  • Participate in the facilitation and execution of the live portion of new hire training

  • This position will not be responsible for performance management of Oncology sales representatives

  • Training Delivery: Ability to effectively deliver or facilitate training in face-to-face and virtual instructor led sessions. Solid understanding of technology as a training medium

  • Results-Oriented: Demonstrated comfort and ability to achieve success in a fast-paced, dynamic, minimally structured, detail-oriented, and excellence-oriented environment. Ability to be self-motivated when working out in field

  • Adaptability: Demonstrated ability to manage through change and ambiguity; effective prioritization skills

  • Education:Required: Bachelor’s degree (Business, Education or Science preferred)Preferred: Master’s degree (Business, Education or Science preferred)Experience:Required: Minimum of 10 years related experience with a minimum of 3 years of Oncology commercial experience (sales, marketing, training, reimbursement) and experience developing and/or facilitating/delivering Oncology learning solutionsPreferred: Oncology headquarter and field training experience

Required Experience and Skills

  • Leadership: Demonstrated skill in applying approaches, tools, and techniques to gain the cooperation and support of others; ability to lead by example and foster collaborative relationships

  • Influencing: Ability to partner, collaborate, and impact decisions within and outside the organization

  • Creative Thinking: Demonstrated skill in applying tools and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior

  • Interpersonal Relationships: Demonstrated skill in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner

  • Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; advanced verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives

  • Decision Making and Critical Thinking: Ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions

  • Planning: Tactical, Strategic: Project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan

  • L&D Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards, procedures, and policies relevant to staff learning and development

  • Adult Learning: Theory and Practice: Experience in applying concepts and practices of adult learning to meet the dynamic needs of the business

  • Learning Needs Analysis: Experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance

  • Training Delivery: Ability to effectively deliver or facilitate training in face-to-face and virtual instructor led sessions

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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We are an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID: R16496