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Allstate Field Corporate Relations Senior Manager - Midwest Region in Northbrook, Illinois

Field Corporate Relations Senior Manager - Midwest Region

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Job ID :


Location :

Northbrook, IL US

Level :

Senior Manager

Job Category :

Communication & Corporate Relations

Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Be passionate. Be a leader. Most importantly – do meaningful work.

We’re looking for a communications professional who can take projects and run with them, has a knack for distilling complex info into understandable and engaging messaging, can strike the right balance between strategic and creative thinking, and is comfortable working with leaders at all levels. Are you up to the challenge?

The Team:

In Corporate Relations, we:

  • Tell Allstate’s iconic story and bring the voice of Allstate to life through internal and external strategic communications.

  • Know the business and work closely with leaders to strengthen Allstate’s reputation, strategy and culture.

  • Provide world-class communications counsel to advance issues and initiatives important to our stakeholders – employees, customers, consumers, agency force, investors, policy makers and opinion leaders.

We connect our stakeholders to Allstate and to each other, build and protect our brand, and get the word out about ways that Allstate helps people live a good life every day. We do this by providing our expertise in executive positioning, internal communications, media relations, reputation management, issues and crisis management, thought leadership and advocacy, strategic business counsel, employee engagement and culture, corporate social responsibility and financial communications.

We are a group of talented, creative, passionate and strategic individuals who work together to achieve our common goals. We are research-based, outcomes-driven and business-focused, and dedicated to professional development at all levels.

Key Responsibilities

The Corporate Relations Senior Manager reports directly to Home Office Corporate Relations with a strong dotted line to the field senior vice president. FCRM serves as a member of the regional senior leadership team and assists in the development of the regional business objectives and strategies. Position serves as key integrator and coordinator with Regional Marketing Manager, Product, Regional Counsel and all departments in the region. Primary responsibility is to develop, implement, integrate, leverage, manage and measure a nationally aligned regional strategic communications plan.

Key Responsibilities

Strategic Leadership

Create and manage a strategic communication plan and budget in order to have communications aligned to national and regional business objectives. Ensure the integration, consistency of messaging across the region and with various business units. Create and manage a communication strategy in order to deliver key messages and ensure two-way communication with the proper audiences. Provide strategic communication counsel to the FSVP and regional partners in order to provide the knowledge and direction necessary to communicate appropriately. Ensure integration of corporate messages into local business communication to ensure consistency in message delivery. Develop, oversee and continually improve internal/external communication plans, based on key measurement findings.

Reputation Management

Contribute to the creation of national proactive reputation campaigns designed to strengthen perceptions among key stakeholders and increase consumer consideration of Allstate. Oversee regional execution of national campaigns. Create and execute regional communications campaigns specifically designed to address reputation issues unique to the market. Proactively manage emerging and existing issues that may have an impact on overall business performance and the image of the Allstate.

Department Leadership and Management

Create an environment where vision and mission are clearly defined, targets for performance are aggressive, feedback is expected and rewards and consequences are visible and measurable. Provide coaching in regard to performance and skills for continuous development of direct reports. Create a high performance work environment that is flexible, encourages personal accountability, teamwork and ongoing professional development. Utilize the performance management process with all employees. Manage the budget and all administrative duties. Coordinate integration of work processes, planning, and execution with all appropriate business units and/or departments, including the prioritization of work.

Job Qualifications

Expert Level Skills and Abilities

  • Executive communication and counsel

  • Communication strategy and planning

  • Reputation and brand management

  • Issues management/crisis communication

  • Media relations

  • Presentation and verbal communication

  • Written communication

  • Internal and external communication

  • Leadership, including prior management experience

Expert Level Experience

  • 10-15 years insurance industry experience, including Corporate Relations/Communications experience and 5+ years managing people

  • Insurance/financial services business acumen preferred

  • Combination of both Home Office and Field experience

Expert Level Education

  • Bachelor degree in Communications, Marketing, Journalism or related field, Master degree preferred

  • Communication Strategy and Planning : Includes experience with competitive analysis, setting objectives, developing measurement and analysis, identifying issues and risks, change management that aligns with our strategic vision and priorities.

  • Reputation and Brand Management : Experience proactively managing and identifying reputations risks that have or could have impact on Allstate’s Reputation.

  • Writing Skills : Demonstrates in-depth understanding of target audience, highly effective writing style and expertise in writing high impact messaging to a wider audience. Sets and monitors writing standards. Coaches others to provide effective business writing.

  • Presentation Skills : Experienced presenter - confident presenting to various audiences.

  • Internal Communication Skills : Experience developing and executing internal communication strategies which create an understanding of our corporate priorities, giving context around issues and initiatives, building employee engagement and helping people to understand their role and how it contributes to the success of Allstate.

  • External Communication

  • Media Relations : Experienced in effectively leveraging media to build and enhance our reputation, support the corporate brand, and provide integrated management of potentially adverse public issues that impact our reputation.

  • Government Relations & Public Affairs: Experience in developing strategies, material, and message development in support of Allstate public policy initiatives along with intelligence gathering on regulatory initiatives that impact our industry.

  • Issues Management : Advanced experience communicating with key stakeholder groups in a crisis situation; demonstrated expertise in issues management; ability to lead, understand and manage high level public scenarios.

  • Public Social Responsibility: Advanced experience directing PSR strategies and initiatives across region and implementing best practices.

  • Strategic Philanthropy: Advanced experience managing and measuring strategic giving budgets against targets; benchmarking “best in class” philanthropic programs; identifying, establishing and developing relationships with key partners and leaders.

  • Business Acumen : Knowledge of the insurance and financial services industry with special emphasis on Allstate’s business. Knowledge of a corporate environment.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter at , Facebook at , Instagram at and LinkedIn at or watch a video at .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.