Allstate Industrial Engineering Consultant in Northbrook, Illinois

Industrial Engineering Consultant

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Job ID :

111259

Location :

Northbrook, IL US

Level :

Entry Level Professional

Job Category :

Continuous Improvement & Industrial Engineering

Description :

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We are a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life. Employees can be a force for good only when they are working at the top of their ability, learning new skills and challenging themselves with new responsibilities. Allstate’s Enterprise Talent Market was developed with that in mind, to help you reach your full potential.

Job Description

The function within Corporate Business Transformation is Industrial Engineering. The Industrial Engineer works with enterprise resources at the operational level to drive process improvements, identifying compliance to process standards and strategies for consistent, repeatable flawless execution. They understand the company’s business processes and help ensure stakeholder objectives are met and represented in how service is built and delivered. This position will be responsible for aiding in the development, execution and leadership of projects across operational areas such as Claims, the Contact Centers, and Agencies. This resource should have demonstrated application experience using analytical and industrial engineering skillsets in a business setting.

Job Summary

The Industrial Engineering Consultant II works with others on the CBT team to support business partners across the organization. This position reports to a Manager and will be responsible for assisting in the development, execution and leadership of projects across operational areas such as Claims, the Contact Centers, and Agencies.

Key Responsibilities

  • Proficient in statistical analysis processes and understands how and when to apply them based on the situation and specific needs.

  • Basic understanding of organization and client goals and the reasons for those goals; begins to articulate linkage between business goals and what that means for organization practices. Participate in solving business problems.

  • Provides analysis to help clients achieve sustainable results.

  • Leads client contracting conversations of a basic to moderate nature to ensure client and consultant needs are identified and intended outcomes are understood.

  • Participates in the design of leading edge approaches and solutions utilizing broad knowledge, best practices and benchmarking. Contributes to strategic decisions.

  • Leverages external research, models and practices and applies it internally to assigned projects

  • Integrates subject matter of industrial engineering and data analysis

  • Works with limited analytical oversight, leads others in project management functions

  • Analyzes ambiguous problems. Breaks down complex information in a systematic and communicable manner

  • Leads process and/or service improvement projects

  • Develops written materials, ensures understanding of technical matters by non-technical, executive decision makers

  • Assumes responsibility for quality and accuracy of deliverables and relevance to customer and business partner needs

  • Provides leadership within projects and to less experienced collogues

  • Manages project components of moderate complexity

  • Influences others within the IE team to implement new program solutions

  • Impacts department results through innovative analyses that lead to practical advice

  • Applies best practices when summarizing research findings. Reviews and edits prepared materials.

  • Facilitates limited interviews, focus groups and workshops.

Job Qualifications

  • Understands and makes observations on implications to business strategies

  • Professional with good organization, communication and administrative skills

  • Bachelors degree - Industrial Engineering

  • Ability to think conceptually, analytically and creatively

  • Good time management skills including ability to handle multiple projects, prioritize and organize

  • Good oral and business writing skills

  • Ability to analyze data and apply it to problem resolution or process improvement

  • 1-3 years of experience of statistical analysis

  • 1-3 years of experience in the use of industrial engineering methodology to conduct research

  • Proficiency with MS Office Suite

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Please note, to be fully considered for this opportunity you must attach an updated resume to your profile when you apply, and if applicable, include:

  • Your updated Allstate position(s) and titles, specific experiences and skills developed

  • Committee/subgroup work

  • Talent Share opportunities

  • Certifications/Awards

  • Completed programs/coursework

Visit "Managing Your Career" located under MyWorkLife (via MyDesktop) to further enhance your career profile and development goals.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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