HomeServe Senior Director, Financial System Solutions in Norwalk, Connecticut


HomeServe USA, ranked as a 2017 Top Work Place, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the top-of-mind solution for consumers when something goes wrong in their home. Our incredible growth is fueled by a dynamic team who values collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment. HomeServe USA is part of a global organization that serves millions of customers in the US, UK, France, Italy and Spain. Come see why you should!


In this role you will develop and support system solutions supporting the Finance organization and Enterprise Business Intelligence. Responsible for Vision & Roadmap, Project definition, and Managing a Cost Center to budget. You will also be resposible for building and leading a small team which both develops and supports solutions in three major areas including core Financials, Forecasting & Budgeting and Enterprise Business Intelligence.

  • Establish and refine support and development process

  • Build and develop team

  • Negotiate and manage vendor relationships for flexible resource capacity and project staffing

  • Manage a portfolio of the three programs within a PMO

  • Provide oversight and leadership to project teams

  • Hands-on technical expertise in utilized toolset

  • Critical Support Incident management

  • Role reports to the CFO or SVP of Finance, working closely with IT

  • Compliance to corporate standards for delivered solutions

  • Leads governance in delegated areas including Change Management

  • Leads Spreadsheet Risk Management program


  • Bachelor's Degree

  • 10+ years leading/managing development, solution delivery, and support programs

  • Experience managing a 1M+ budget

  • Experience as a Consultant or Business Analyst on medium to large scale systems implementations, process reengineering, or other project-oriented work

  • Quickly understands business or technical issues along with the ability to frame effectively for management, and identify possible remediation.

  • Ability to multi-task and juggle priorities among different efforts/projects.

  • Ability to work independently as well as part of a team.

  • Proficiency with SOX 404 and Change Management

  • 2 successful end-to-end Data Warehouse / Business Intelligence implementations

  • Expert in modern data preparation and visualization technology and practices like Tableau, Alteryx

  • Experience in managing and improving usage of Oracle (EBS, I-Proc, OBIA), Hyperion Planning implementations.

  • Experience in business process formulation/documentation including some or all of the following: Procurement, Accounting, and Financial Reporting

  • Prior experience with Oracle security model, especially as it relates to the Oracle EBS suite

  • Proven ability to interact effectively with users, business owners, upper management, vendors, and outside consultants during project scoping, requirements gathering, User Testing, go-live, and production support.

  • Experience working with an IT helpdesk and end users with diagnosing issues and resolving them

  • Working knowledge of accounting standards and principles a plus

  • Adaptable and agile; responds well to change.

  • Handles multiple demands / priorities effectively.

  • Collaborates and can develop and lead a team.

  • Excellent written/oral communication and presentation skills.

In return we offer

  • Competitive compensation

  • Career development and advancement opportunities

  • Business-casual attire throughout the week

  • Friendly, open and team oriented work atmosphere

  • Excellent benefits including generous medical, vision, dental and life & disability insurance

  • 401(k) plan with a company match

HomeServe USA is an equal opportunity employer.

Job ID2018-3014

CategoryAccounting/Finance/ Payroll