Kaiser Permanente Director Regional Risk Management Patient Safety in Oakland, California

Provides overall strategic leadership in the evaluation, development, implementation and maintenance of regionwide risk management and patient safety programs to identify clinical risks and ensure the safety of patients and members in Kaiser hospitals and facilities.

Essential Responsibilities:

Directs and oversees the evaluation, development and implementation of risk management and patient safety programs aimed at mitigating risks to patients and ensuring their safety in clinical areas such as perinatal and medical-surgical procedures.

Provides regional leadership in the management, identification, analysis and assessment and control of clinical risk throughout the region through providing consultation and tools to assist stakeholders in the management of clinical risks and patient safety programs.

Oversees the development and implementation of risk educational programs for the regionwide understanding, management and treatment of risk.

Provides direction to staff responsible for ensuring that risk management and patient safety initiatives programs are established and maintained through collaboration with stakeholders across the organization.

Hires, coaches, and manages professional staff as well as project and program managers.

Secondary Functions:

Focus: Risk Mitigation

*Lead and coordinate the NCAL event management program *Support the regional risk hotline and provide consultation *Oversee risk data management, including incident and near miss reporting *Provide consultation on consent requirements.

Basic Qualifications:


Minimum ten (10) years of experience in business process redesign, consulting, and project management.

Minimum seven (7) years of experience managing or leading projects, data analysis or a team of analysts/consultants.


Master's 's degree in business administration, economics, health care administration, operations research, public health administration, or other related field.

License, Certification, Registration


Additional Requirements:

Demonstrated ability to lead multiple large team projects (both in size and scope) to successful completion and manage highly visible, sensitive business issues through influence, collaboration, and diplomacy.

Demonstrated ability to determine the key business issues and develop appropriate project plans from multi-disciplinary perspectives.

Proficient in team building, conflict resolution, group interaction and dynamics, project management, cost effectiveness, and budget management.

Understanding of and experience in business process improvement and the tools and data requirements for supporting an effective business process improvement practice.

Demonstrated ability to conduct and interpret quantitative/qualitative analysis.

Proven leadership skills in project management and consulting.

Proven understanding and knowledge: Event and incident management, data management, informed consent law, mandatory/adverse event reporting and regulations, claims management, recall management, release of information, chain of custody, confidentiality, CMS/Medi-Cal HACs Reduction Program, release of explants, and HIM.

Excellent skills in complex analytic problem solving, customer service, project management, change management, and group process.

Must exhibit strong process orientation, efficiency, collaboration, candor, openness, and results orientation.

Must possess superior interpersonal skills (oral and written), coaching and mentoring skills, presentation skills, and must exemplify key leadership attributes.

Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:



TITLE: Director Regional Risk Management Patient Safety

LOCATION: Oakland, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.