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Kaiser Permanente Senior Business Operations Analyst in Oakland, California

Internal organizational position which gathers information on the operations of a business unit. Develops and implements reports and metrics based on the analysis of the business operations of a business unit, best practices and key business indicators.

As a Business Operations Analyst, you will participate in:

Extreme attention to detail, timely deliverables, prioritize work and ability to coordinate and provide support to an executive with a highly dynamic/complex role at KP.

Interacts regularly with KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, and compare contrast pertinent operational information for others' use.

Ability to conduct detailed analysis, as well speak to and present. Using excel to conduct the analysis, charting and dashboards.

Ability to see the big picture and connecting the links between organization and processes.

Provide helpful yet firm guidance/gate keeping directions to external parties, possess a highly detailed, meticulous nature, willing to be accountable for outcomes, has background experience in dealing with confidential matters, a strong communicator, and able to collaborate effectively with the leader-s direct reports.

Essential Functions:

  • Uses independent judgment to analyze a business unit to determine the business drivers and metrics.

  • Identifies and gathers relevant data, for reporting business metrics for an organization.

  • Develops and implements analysis, reports and metrics to represent business performance for an organization.

  • Analyzes business data and reports the performance of an organization.

  • Identifies, and using independent judgment, recommends process and operational improvements to increase productivity and efficiency.

  • Provides process definition (as-is and to-be), analysis and documentation.

  • Selects and applies appropriate quality and process improvement methodologies to measurably improve operational effectiveness and efficiency.

Basic Qualifications:

Experience

  • Minimum five (5) years of related experience.

Education

  • Bachelor's degree in related field, OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Thorough knowledge of policies, practices and systems.

  • Complete understanding and application of principles, concepts, practices, and standards.

  • Full knowledge of industry practices.

  • Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.

Preferred Qualifications:

  • N/A

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

COMPANY: KAISER

TITLE: Senior Business Operations Analyst

LOCATION: Oakland, California

REQNUMBER: 858610

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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