Travelers Sr Claim Field Adjuster Outside - Property in Oakville, Ontario



Sr Claim Field Adjuster Outside - Property

Target Openings:


Primary Job Duties & Responsibilities:

  • Adjust/co-adjust complex property claims.

  • Consult on issues of coverage and damages.

  • Evaluate and investigating fraud and arson cases; directing/ managing investigations with experts.

  • Testify as to findings in court as appropriate.

  • Coordinate and supervise legal counsel for litigation management.

  • Investigate facts of loss and coverage; evaluate and negotiate settlement of claim.

  • Develop scope of building losses; write repair estimates and directing scope of loss ; secure agreed prices with contractors; evaluating losses and assess the types of experts needed.

  • Retain and manage experts. Investigate, recognize and develop subrogation and salvage recovery potential.

  • Conduct field office training sessions as requested.

  • Participate as storm team member to handle large storm/catastrophe loses.

  • Interact with agents and brokers on a regional basis for customer service.

  • Other duties as assigned.

Job Opening ID:


Environmental/Work Schedules/Other:

  • Requires extended periods (1 or more weeks) of travel as needed. Requires extensive travel 33 to 50% of time.

  • Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position.

  • As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. May also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

  • This position requires the individual to access and inspect all areas of a building or structure which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds with a safety weight rating of up to 300 pounds (safety weight rating is the amount of weight the ladder can safely carry and includes weight of the individual and up to 16 pounds of standard equipment), walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.).

  • While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

Job Specific & Technical Skills & Competencies:

  • Advanced communication skills are required to understand, interpret and convey highly technical information to others.

  • Expert/mastery knowledge or skill level in claims.

  • Basic working knowledge/ skill level in accounting, administrative support, products, financial analysis, litigation, mathematics/statistics, and Excel, Word, PowerPoint and business lines products.

  • Experience in adjusting complex business interruption losses, and proficiency in commercial property coverage evaluation is also needed.

  • Demonstrate creative problem solving and analytical skills.

  • Sense of urgency and ability to prioritize.

  • Candidate must be extremely organized and possess strong investigative skills.

  • Ability to plan and coordinate with other organizational units and resources.

Job Category:


Job Summary:

Under general supervision this job is responsible for handling and providing expertise in adjusting large, complex business property claims in excess of $100,000, including business interruption losses. Adjusting/co-adjusting large business insurance property claims while applying technical expertise and experience. This job does not manage others.

Position Type:


Education, Work Experience & Knowledge:

Bachelors degree or equivalent experience preferred.

Physical Requirements:

  • Operates standard office equipment.

  • Requires lifting items in excess of 38 49 pounds.

  • Requires climbing (e.g. ladders, roves, etc.) Requires extended periods of computer use.

  • Requires extended periods of sitting.

  • Requires extended periods of driving.

  • Exposure to noise, dirt, or odors.

  • Work may be performed in a confined or restricted area.

  • Duties also include exertion in transporting materials or equipment, lifting, moving, or carrying heavy materials off and on throughout the day.

Minimum Qualifications:

High School Degree or GED required with a minimum of 3 years claim handling experience. Experience utilizing computer technology; such as Microsoft Office, e-mail, Web-enabled applications, and database software. Ability to accurately compute a variety of numerical calculations required. Licensing Required: In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements. Valid driver's license may be required. Must secure and maintain company credit card if required.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Licensing or Certificates:

An adjusters license may be required pursuant to applicable state statutes. Valid drivers license.

Primary Location:

Markham - Ontario - Canada

Secondary Location:

Oakville - Ontario - Canada

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.