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Pearson Partnership Director, Academic Partnerships in Orlando, Florida

Partnership Director, Academic Partnerships

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Summary

The Partnership Director of Academic Partnerships is a senior leadership role within the Pearson Online Learning Services (POLS) organization that reports directly to the VP of Academic Partnerships for POLS. POLS is a leader in partnering with universities to help them achieve their strategic goals, including growing their portfolio of online degree programs and innovating to meet the needs of learners and employers for the future. In an era of dynamic change, driven by the acceleration of the impact of technology, POLS and its partners are addressing how learners and workers are preparing for the 21 st century. The Partnership Director of Academic Partnerships drives business results and innovation, creating a culture of performance for the benefit of our client institutions and the company. The Partnership Director of Academic Partnerships will also work in conjunction with other functional leaders to ensure a strong, collaborative culture that meets the goals and missions of our client institutions. This role is responsible for developing the capabilities of his/her direct reports (i.e. Program Managers who support effective account management and operational delivery) while enhancing POLS’ strategic alignment with our clients by expanding and deepening relationships at the executive levels (President, Provost, and Dean) of our partner institutions.

General Responsibilities

  • Oversee strategy, contact center operations, marketing and growth initiatives for the POLs partners within your P&L and portfolio of client accounts.

  • Define, implement, and drive comprehensive strategic plans, goals and performance metrics to enable the accounts’ growth.

  • Develop your team’s (Program Manager) capabilities in strategic account management. Evaluate and drive performance by analyzing and interpreting data and operational metrics

  • Foster a success-oriented and customer-service focused environment designed to achieve and exceed business goals and client satisfaction

  • Serve as a visible and respected leader who promotes POLS’ culture and vision internally across the organization as well as to our university partners

  • Enhance POLS’ strategic alignment with our clients by expanding and deepening relationships with the executives at our partner institutions

  • Work with your team to identify new growth opportunities for our clients

  • Collaborate effectively with other POLS leaders and executive team members to achieve results for POLS and our partners

Qualifications

General Qualifications

  • 7 years of strategic business leadership and P&L experience, including client management experience

  • Preference (but not requirement) for experience with Contact Center operations

  • Demonstrated success at developing and implementing integrated strategies which deliver results in alignment with overall business objectives.

  • An exceptional relationship builder/influencer with a proven track record of effectively managing a diverse stakeholder group in a complex enterprise, and executing on strategies to deliver superior results in both the short and long term.

  • Strong executive presence, adept at interaction with a diverse group of internal clients along with senior executives of partner institutions at the President, Provost, and Dean levels

  • Excellent judgement, intellectual ability and leadership skills with high integrity

  • Well-developed commercial and business acumen

  • Strong consulting & advisory skills and experience

  • Excellent written and verbal communication skills for effective interactions and presentations with stakeholders

  • Strong analytical skills, with a track record of developing actionable recommendations from quantitative data

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-FL-Orlando

Work Locations: US-FL-Orlando-2145 Metro Center 2145 Metro Center Orlando 32835

Job: Project/Programme Management

Organization: North America

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: May 23, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1906906

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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