IBM Cloud Systems Analyst in OTTAWA, Ontario
BA Software Reliability Engineering requires a Cost Analyst to define, build, and manage our BA Cloud Cost Model for detailed analysis and forecasting.
The BA Cloud Analyst will be responsible for managing and reporting on all aspects of the BA Cloud operational status, including but not limited to:
Identify/track all outages, impacted clients, etc. and provide executive view
Determine appropriate update times for clients to reduce impact on client business operation
Track/Measure outages, impacted clients, SLA
Provide regular updates and recommendations to Business Analytics executive team.
Determine and organizing all operational costs into a comprehensive operational costs model, ideally using BA tool set.
Once model is complete, maintain and update this model on a monthly basis.
Help define areas for margin improvement
Analyze and manage all other operational costs, including licensing, third party tools, financial approvals etc.
Required Technical and Professional Expertise
The candidate must have appropriate job experience with the following required skills:
Excellent communication, presentation, and organizational skills
Strong leadership and facilitation skills
Basic financial understanding
Adequate technical background in Comp Science or Information Technology to meet needs of the role
Solid experience with Excel
Preferred Tech and Prof Experience
Experience with BA Tools set, such as Planning Analytics or Cognos Analytics
Software development skills, ideally with Python or PowerShell
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.