Rite of Passage MEDICAL COORDINATOR/Florida District in Paisley, Florida
POSITION SUMMARY: The Medical Coordinator works as a staff member of the Student Services team. Primarily responsible for ensuring that the systems are in place to provide and document excellent medical care to the students. The Medical Coordinator reports to Executive Director for the Region and directly supervises other medical personnel.
ESSENTIAL FUNCTIONS:1. Ensures that the Medical Clinic runs smoothly and professionally by assigning and overseeing the various activities including but not limited to: schedules on-site medical appointments to provide excellent care for the students, schedules off-site medical and follow-up appointments and obtains service authorizations, communicates with Case Managers, Placing Agencies and parents on medical matters, collects and reports monthly Key Performance Indicators for the department, and advises of all medical appointments for the Coordination and Planning (C&P) calendar. 2. Ensures students are enrolled in some form of medical insurance and submits medical billings to Placing Agencies, if applicable.3. Communicates with the Director of Student Services on a weekly basis regarding the status of the medical clinic.4. Works collaboratively with the Medical Authority in distributing assignments.5. Ensures accuracy of reporting and utilizes “best practices” that guarantee top quality services.6. Coordinates quarterly quality assurance reviews to ensure ROP, Licensing and Contract compliance.7. Manages the medical budget and monthly expenditure statements. Orders or directs the ordering of supplies, pharmaceuticals and equipment in a timely manner. Develops billing and insurance procedures and understands contract requirements.8. Collects and reports monthly Medical Clinic statistics for monthly reporting.9. Reviews all medical incident reports. Unusual medical incidents are promptly reported according to policy.10. Develops medical resources and relationships.11. Acts as a member of the Treatment Team Committee, if applicable.12. Designates a medical staff member to participate in the site Cabinet Committee, if applicable.13. Supervised staff: Supervises medical staff to ensure excellent customer service is being provided to both on-site and off-site clients and providers. Conducts hiring, evaluations, commendations, reprimands and dismissals, reviews and approves time and attendance, and assists with developing supervised staff by conducting training sessions and action plans.14. Assists the Site Trainer with training relating to the areas of expertise if applicable.15. Develops systems and protocols that ensure efficiencies that promote health, safety and security. 16. Ensures the safety, health and welfare of staff and students at all times.17. Provides encouragement, guidance and resources to staff and students when needed.18. Models and ensures all program norms are upheld without compromise.19. Acts as a positive role model and mentor for both staff and students.20. Treats others with respect, confronts negative behavior and supports confrontations.21. Completes required reports and documentation in a timely manner, provides management with required reports and advises of any problematic situations. 22. Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks. 23. Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.24. Assists with the correction of deficiencies and quality improvement efforts.25. Attends and participates in all required meetings. Chairs the bi-weekly medical meetings and files minutes electronically in a shared file.26. Commits to attending all training and staff development classes in order to ensure sufficient hours of training for this position and those supervised on an annual basis. Notifies supervisor if annual training hours are deficient.27. Other duties as assigned, verbally or in written form to meet the needs of the program.
MINIMUM QUALIFICATIONS:1. High school diploma or equivalent. Bachelor’s degree in related health care field preferred.2. A minimum of two years of previous medical services administration preferred.3. Current Emergency Medical Technician or Medical Assistant Certification.4. Experience in medical billing and insurance preferred.5. Prior supervisory experience.6. Good interpersonal skills including the ability to interview potential employees if required.7. Ability to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.8. Ability to pass a criminal background clearance check, drug screen, physical and TB test.9. Ability to utilize resources available to complete assigned projects.10. Ability to prepare written reports and correspondence. 11. Ability to understand and follow verbal and written instructions. 12. Ability to effectively communicate, verbally and in writing. 13. Able to work in excess of 40 hours per week with the possibility of a varied schedule.14. Must be able to maintain a high level of confidentiality.15. Must have excellent organization and time management skills.16. Ability to build and maintain positive internal and external relationships.17. Ability to provide exemplary customer service to all employees and outside constituents.18. Ability to function independently and as a member of a team in a multi-task environment.19. Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions. 20. Proficient in the use of computers and associated software.
Rite of Passage is a leading national provider of programs and opportunities for troubled and at-risk youth from social services, welfare agencies and juvenile courts. For 35 years, we have developed and operated a continuum of programs based on the needs of youth and our placing agencies. With an emphasis on evidence-based practices and positive skill development, combined with our supportive and therapeutic approach, our organization is respected by industry experts as a highly effective solution for our youth. Since 1984, over 25,000 youths have entered and completed our programs. Rite of Passage has built its reputation on running life-changing educational treatment programs that positively contribute to the community.
Our employees are dedicated, passionate individuals that are committed to inspiring positive change in the lives of youth. Becoming a member of the Rite of Passage team is more than just a job, it’s an opportunity to create a meaningful career with a company driven by its powerful mission to make a difference.
Functional Expert: Considered a thought leader on a subject
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Self-Starter: Inspired to perform without outside help
Peer Recognition: Inspired to perform well by the praise of coworkers
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Bachelors or better in Nursing
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)