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Shell Indirect Channel Account Manager B2C (North) in Penang, Malaysia


Job Title:

Indirect Channel Account Manager B2C (North)

No. of Positions:


Job Description:

Make a Difference

If you are a sales savvy with extensive experience in Distributor and Channel Management, Finance Operations with proven success in developing profitable business, then this is your chance to join Shell Malaysia

What's the role

As the Indirect Channel Account Manager, you will be leading our efforts to engage Key Distributor Partners to drive B2B Indirect Channel Recovery through shifting to a Sellout Focused strategy and execution:

  • Partnering with Distributors to grow market share - by engaging Distributors to obtain buy-in and support on data collaboration to measure performance,

  • Responsible for detailed daily monitoring and tracking of business KPIs (eg AMS, sellout run rates by runner SKUs, CPT, DSR visits, OWL) with clear identification of gaps and actions needed to address gaps

  • Work closely with ICE to establish true market potential and Distributor Hyper care/New Distributor Pipeline Building to manage Shell's RTM

  • Collaborate with Pricing/Trade/Brand Marketing and Technical to deliver value selling, differentiation, competitively priced offers vs competition with joint sign off and ROI tracking.

Auto req ID:



Commercial Business to Business (B2B)

Country of Work Location:


Employment Type:

Full Time

Company Description:

Shell is a global leader in power, energy, and gas technology and is working to meet increasing energy demand and supply challenges by delivering smarter products and cleaner energy, infrastructure, and by developing new energy sources while addressing the impact on the environment. Malaysia is one of Shell’s heartlands. The history of Royal Dutch Shell in Malaysia started more than 125 years. Today, Shell maintains a strong multi-faceted presence in the country through our longer-term investments, innovation-sharing, and impact to local communities. We helped pioneer Malaysia’s oil and gas industry and fuelled its growth. We discovered Malaysia’s first oil onshore, then took the industry offshore, and most recently into the technically-challenging depths of Deepwater. Shell’s strong retail network fuels the journeys of millions of Malaysian motorists every day. In fact, Shell is even able to offer one of the most differentiated fuel and lubricant products, some of which were pioneered right here in the country. We fuelled the ambitions of Malaysians: whether the generations of retail business partners; thousands of Shell scholars over the years; young entrepreneurs from our LiveWire programme; or Shell staff and alumni who are Malaysian luminaries today. Shell continues to be one of the top employers in Malaysia with thousands employed in our upstream, midstream and downstream businesses, as well as in our service and support functions.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

Penang North Area Office


What we need from you

  • Significant Sales/FMCG Distributor Management experience in local area, with proven success in developing profitable business.

  • Strong interpersonal skills and able to build constructive relationships with Local Trade customers and Distributors.

  • FMCG (Cigarettes, Beer, Consumer Goods) Trade Marketing and Sales experience preferred.

  • Local Channel Management, Finance Operations, and Business Knowledge background will be helpful.

City, State (if applicable):