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American Water Sr Mgr Operations in Peoria, Illinois

Diversity of ideas, thoughts and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and celebrated and where every employee feels engaged and included makes us safer, stronger and more successful. We encourage, honor and celebrate differences in our employees, including race, gender, spiritual practice, ethnicity, age, nationality, military/veteran status, sexual orientation, physical capabilities, education and personal style to name just a few. Diverse employees make us more successful in serving our very diverse customers across the country.

Primary Role

Direct the development, management, and operation of the facilities and personnel of the state or state district engaged in the functional area of water and/or wastewater operations.

Key Accountabilities

Develop operations strategies and direct and manage the field operations and production for water and wastewater operations within the state/state district. Implement best operating practices to promote continuous improvement, innovation and excellent customer service. Ensure that operational integrity is maintained, including regulatory compliance in all facilities. Provide strategic and operational input to annual business plans, control budgets for responsible areas, and ensure that operational and financial targets are met or exceeded. (50%) Lead, motivate and develop staff in assigned operations areas. Build shared commitment to improving business performance, and develop both individual and team capabilities. Drive performance by linking business units' objectives to company goals and values. Communicate a shared vision, energize and empower staff, and champion diversity. (15%) Work with the state president and engineering staff to develop thestrategy and priorities for capital investment programs, and drive the effective implementation of such programs. (15%) Support the business development function within the state. Assist in due diligence and operational analysis, and ensure effective integration and performance of acquisitions and contract operations. (10%) Establish relationships with and serve as operational contact for political and civic leaders and other key external stakeholders. Support and assist the state president in maintaining and enhancing such relationships state-wide.



Demonstrated competency in asset planning, water and wastewater system comprehensive master planning, distribution system hydraulic modeling or equivalent water / wastewater system design experience. Broad knowledge of Engineering (planning, design, and construction) related to water or wastewater facilities. Working knowledge of regulatory developments, new technology and current trends in water quality, treatment, and Engineering economics. Applicable knowledge of water resources industry, business, and environmental regulatory field.



Minimum 5-10 years of relevant experience.


Bachelors or equivalent experience.

Travel Requirements

Intrastate travel

Work Environment

Indoor and outdoor environment


Prioritizes & Role Models Safety


Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.