Deloitte Core Talent Services, Senior ELE Leaves Specialist in Philadelphia, Pennsylvania
Core Talent Services ELE Leaves Specialist
The Leaves Specialist facilitates a smooth and seamless leaves process for employees, partners and retirees
Work you ll do
Interacts with a diverse set of customers via inbound phone calls, emails and forms requests from employees, partners and retirees regarding the administration of the Deloitte s leave management and other benefit plans by performing the following duties personally or with co-workers.
Coordinates administration of Deloitte Leaves and Disabilities Policies for all US employees.
Serves as POC for employees regarding the control and processing of leave and disabilities incidents. This includes payroll, HRIS, and benefits implications of leaves and disabilities. Primary contact for any leaves practitioner.
Maintain confidential and highly sensitive information
Reviews all leave and disabilities related documentation for accuracy and completeness, forwards notification to the proper departments for processing. Identifies problems and priorities, performs research, determines follow-up steps and resolves issues. Also determines issues that must be escalated to Leaves Lead, Manager or firm leadership.
Ensures that all aspects of leaves and disabilities are administered according to Deloitte policy and governmental regulations. Handles situations, which may require adaptation of response or some research according to employee s personal circumstances.
Interacts with Leaves Vendor on employee matters.
Delivers service that meets or exceeds team objectives as measured by agreed upon metrics.
The mission of Core Talent Services (CTS) improves efficiencies and operational excellence, deliver strategic and transactional services, institutionalize operations efficiencies and quality and enhance ability to scale and reduce cost structure. CTS focus on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Centers of Excellence (CoEs).
Category: Human Resources
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.