Deloitte High-Tech-Flexible Consumption-Lead-to-Cash– Senior Manager in Philadelphia, Pennsylvania
High-Tech-Flexible Consumption-Lead-to-Cash Senior Manager
Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world s top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, semiconductor, Cloud, analytics, cyber, networking, enterprise and personal computing, and technology services.
Companies in the technology, media, and telecommunications at https://www2.deloitte.com/us/en/industries/technology-media-and-telecommunications.html (TMT) industry are undergoing profound shifts in how they sell and deliver their products and services at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption-transition-strategies.html . Increasingly, customers are demanding that they be able to consume offeringsfrom media content to technology infrastructure and enterprise software solutionsin a flexible, scalable, and secure manner. Customers want to be able to choose where, how, and how much they consume and pay for.
Flexible consumption requires an entirely new business model that fundamentally alters how products and services are sold and to whom. Moving to a pay-per-use business model at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/solutions/pay-per-use-model-flexible-consumption-services.html may call for changes to business capabilities at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/business-capabilities-flexible-consumption-based-models.html , operating models at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/as-a-service-model.html , and enabling technology platforms at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/flashpoint-flexible-consumption-technology-platforms-cloud.html . In order to make the transition from a more traditional model, executives first need to determine what this new business model should look like. It all starts with understanding where you are currentlyand then determining where you need to be in order to respond best to customer requirements and market shifts.
Work You ll Do
Our practitioners work in integrated project teams on a range of projects covering the entire lifecycle from planning through to design, development and the deployment of solutions. These project teams will often include leaders and specialists from other business and technical disciplines from within the consulting practice and from our clients. A focus on team work is therefore critical. As a TMT Flex Consumption Senior Manager, you will bring considerable business functional expertise to define new business capabilities, processes, and solutions to transform new business models. You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities
Responsibilities will include:
Client Management : Manage day to day interactions with executive clients and sponsors
Planning & Delivery Management : Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work; manage engagement economics; manage engagement risk
Business Development : Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
People Development :Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
Eminence Development : Develop practical solutions and methodologies; develop "thoughtware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals
With a full range of capabilities, we work with clients through the entire transformation, from inception and design through execution and operation. We have professionals who are knowledgeable about all industry dynamics, core functional areas, strategic capabilities, and enablement technologies. We have a tested, proven framework and transformation methodology at https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption-transformation-framework.html to guide our clients with confidence from business strategy through technical enablement:
Business strategy at https://www2.deloitte.com/content/www/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption-transition-strategies.html : Overall business strategy to drive flexible consumption-based business models for the organization
Business model at https://www2.deloitte.com/content/www/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption-business-models.html : Clear definition and alignment on what is sold, to whom, and how
Business capabilities at https://www2.deloitte.com/content/www/us/en/pages/technology-media-and-telecommunications/articles/business-capabilities-flexible-consumption-based-models.html : Enabling processes and policies to support the target business model
Operating model: Based on new set of business capabilities defining the right structure for organizing them to optimally deliver a company s offerings to the marketplace
Technology platform: Strategic automation of processes for efficiency via a technology platformapplications, infrastructure, data, integration, and security
10 years of relevant technology consulting or industry experience
Extensive experience in Lead-To-Cash business capability design & prioritization, requirements management and future state process design.
Understanding of front office operations , customer front office improvement, pay-per-use model , Business Support Systems (BSS), Billing, order management, customer relationship management, call center automation.
Must have experience leading multiple complex full-cycle business transformations including leading clients and consulting staff through critical phases of capability assessment & prioritization, requirements management, future state process design, and technology/vendor selection
Solid understanding of flexible consumption models such as subscriptions, pay-as-you-go, usage-based and their role in innovative go-to-market approaches and new revenue models
Experience working across a broad range of technology solutions and applications with good understanding of the business models they support
Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
Experience with selling to C-level executives and other business development activities
Pre-sales, proposal, and RFP experience
Proven track record of consistently attaining managed revenue targets as well as achieving quarterly or yearly sales objectives for new business
Experience contributing to the development and presentation of client proposals.
A willingness to travel 80 - 100% of the time
Limited Immigration Sponsorship may be available.
Strong oral and written communication skills, presentation skills and MS Visio, PowerPoint, Excel and PowerPoint proficiency.
Superior critical thinking, analytical, and problem-solving skills.
Exceptional interpersonal, team-building, and communication skills.
Ability to build consensus and foster change in ambiguous settings.
Ability to lead large teams and own deliverables.
Ability to work in an ambiguous environment.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Must live within commuting distance of one of Deloitte s consulting offices.
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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Category: Management Consulting
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