IBM Microsoft Dynamics 365 Finance and Operations in Philadelphia, Pennsylvania
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
Microsoft Dynamics 365 Finance and Operations (previously Dynamics AX) Enterprise Resource Planning (ERP) business software empowers our clients with with extensible applications that adapt to fluid markets, industry imperatives and agile business models. We are currently seeking experienced Microsoft Dynamics 365 ERP consultants to support our clients.
The consultant in this role:
Participates in every aspect of the implementation from analyzing the customer’s business requirements to configuring Microsoft Dynamics 365 ERP applications to meet the customer’s needs.
Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
Provides expert knowledge of Microsoft Dynamics 365 and evaluates the customer’s business processes against the standard application functionality.
Demonstrates experience in the use of agile frameworks and the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands the key activities and deliverables for the client engagement and internal projects.
Is responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
Is responsible for configuring and customizing Microsoft Dynamics ERP to achieve the customer’s business requirements.
Facilitates the customer’s decision-making process and develops the functional design documents that will drive the development process (if modifications / customizations are required, either to processes or to the Microsoft Dynamics application.)
Is responsible for conducting acceptance testing and training customer resources to successfully use and maintain Microsoft Dynamics ERP.
Has Life Science industry experience and understands challenges and risks when implementing vertical applications, primarily within Distribution, Retail, Manufacturing, Industrial Products and/or Service industries.
Required Technical and Professional Expertise
At least 5 years experience in Microsoft Dynamics 365
At least 3 years experience in Microsoft Dynamics 365 Sales & Marketing / Trade & Logistics
At least 1 year experience in performing Dynamics 365 Sales & Marketing configuration, testing, and deployment
Excellent communication skills, presentation skills, and consultative skills.
Preferred Technical and Professional Expertise
At least 5 years experience in Microsoft Dynamics 365 ERP
At least 5 years experience working for a consulting services organization
At least 3 years experience with agile methods and Microsoft's Sure-Step Implementation Methodology
At least 1 year experience demonstrating core functionality of Microsoft Dynamics ERP products to potential clients and partners
At least 1 year experience in a large account implementation and a team lead role
Microsoft Dynamics 365 certification required
At least 1 year of experience in assisting others in their understanding of the Sales & Marketing / Trade & Logistics business processes
At least 1 year of LCS (Life Cycle Services) experience
At least 1 year of Microsoft DevOps experience
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
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For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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