Comcast Principal Eng, Revenue,Assurance & Fraud in Philadelphia, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

At Comcast, we stay on the front lines of groundbreaking technology, and we're committed to a dynamic, ever-evolving applications and infrastructure. Our Revenue Assurance Principal will be in charge of developing Revenue Assurance operational support applications and processes for xfinity mobile. He/She will be the subject matter expert for bill verification and controls associated with billing accuracy.

Responsibilities:

  • Responsible for planning and designing of Revenue Assurance solution for bill QA and overall revenue reconciliation
  • Identify revenue leakage detection and prevention opportunities
  • Build a revenue recovery opportunity funnel and prioritize targeted resolutions
  • Extract data, analyze and identify losses
  • Define fix / resolution
  • Identify revenue leakage detection points and KPIs
  • Develop tools to monitor KPIs
  • Develop reporting mechanisms
  • Work closely with the corporate Systems Engineering team responsible for our next generation OSS/BSS platform to be used for cable services
  • Collaborate with team members on system requirements development for the RA platform to support Next Gen bill verification and billing accuracy framework
  • Work with other Comcast teams to oversee the development of requirements, and lead agile development process to bring continuous improvements to RA tool

Basic Qualifications:

  • 11 years' relevant and wide experience
  • Bachelor's Degree in Computer Science or related field required
  • Telecom Service provider or/and Vendor experience
  • Revenue Assurance expertise
  • Highly numerate and analytical
  • Business results driven
  • Data & systems analysis
  • SQL/Excel/TABLEAU/ Data Mining

Preferred Qualifications:

  • 5 years as a senior analyst/architect/engineer OSS/BSS experience in the telecom and mobile industry
  • Experience with WEDO Revenue Assurance tool
  • Experience with Amdocs CES platform desired
  • Knowledge of mobile buy flow, order management, provisioning, logistics
  • Knowledge of mobile network architecture, design and technology
  • Knowledge of TM Forum eTOM, TAM and Revenue Assurance framework
  • Experience with mobile retail operations, point of sale, and logistics
  • Experience with MVNOs and MVNO operations is desired
  • Experience with platform infrastructure and protocols
  • Experience with network, platform and data security
  • Experience with revenue assurance requirements when transitioning customers to new OSS/BSS platforms is desired
  • Excellent interpersonal, communication and presentation skills
  • Able to use MS Office products (MS ACCESS, MS EXCEL) as a Reporting Source

General:

  • Fundamental knowledge and ability to understand technology, information systems, data, and business processes
  • Motivated to identify and develop solutions
  • Ability to deliver reports and dashboards to Business Users on schedule
  • Ability to analyze and dissect user requirements and build front-end BI applications according to specifications
  • Understanding of relational database structures, theories, principles and practices
  • Excellent written and oral communication skills

Comcast is an EOE/Veterans/Disabled/LGBT employer