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Deloitte Research Manager – Telecommunications, Deloitte Center for Technology, Media & Telecommunications Industry, – US Research & Insights, Deloitte Services LP in Philadelphia, Pennsylvania

Telecommunications Research Manager,Deloitte Center for Technology, Media & Telecommunications

What you'll do

Deloitte Services LLP is recruiting for a Research Manager at the DeloitteCenter for Technology, Media & Telecommunications at (TMT Center). Beneath the surfaceof new technologies and trends, the TMT Center's research and insights helpexecutives simplify complex business issues and frame smart questions that canhelp companies competeand winboth today and in the near future. The Centerserves as a trusted adviser to help executives better discern risk and reward,capture opportunities, and solve tough challenges amid the rapidly evolving TMTlandscape.

TheCenteris a source for up-to-the-minute insights and deep analysis onthe most important issues facing senior-level decision-makers within TMT today.The Center, which publishes 50 plus pieces a year, is staffed by professionalswho bring a wide array of expertise from academic to professional to hands-onexperience. When it comes to insight, what really matters is not just thequality of the idea, but also how to translate it into action.


As a key member of the Center s research team,theResearch Managerwill help to craft a research agendato address the most pressing challenges of today s Telecommunications leaders. Then,research, write, or coordinate in-depth research reports, case studies,articles, podcasts, or blog posts, etc. which integrate information from a widerange of primary and secondary sources, including surveys, third-party researchand databases, presentations, industry commentaries, and news articles. Finally,the Research Manager will work with client service professionals to helpamplify the ideas of this research in the marketplace via client presentations,speaking engagements, social media and other efforts.

May require travel to attend client meetings,conferences, and/or training sessions.

Duties and Responsibilities:

  • Work collaboratively with practice leadership and other teams (marketing professionals, public relations, etc.) to develop a thought leadership agenda

  • Develop thought leadership focused on Telecommunications

  • Lead research projects based on both primary and secondary research, including advanced analytic techniques, such as predictive analytics, data mining, text mining, and/or sentiment analysis

  • Build effective working relationships with subject matter experts within the firm and the external marketplace, and conducts effective interviews

  • Help articles reach their intended audience through a variety of methods from speaking engagements and client workshops to social media

  • Manage timelines and project deliverables with internal stakeholders and outside vendors to create quality, on-time thought leadership

  • Organize and manage research project workflow to achieve project milestones

Basic Qualifications

  • Undergraduate degree

  • Master's degree/MBA an advantage

  • At least 6 years professional experience in and/or writing about the telecommunications industry

Research Qualifications

  • Excellent writing skills; a deep track record in publishing (press, academic journals, or business thought leadership) is required

  • Strong analytical, problem solving, and critical thinking skills; ability to think creatively and solve research problems

  • Strong interpersonal skills and comfort in conducting both formal and unstructured interviews with senior leaders in the industry

  • Exposure to analytical/statistical methods and interpretation of statistical results

  • Strong candidates will also be familiar with data visualization software, such as Tableau, MarketSight or more general purpose programming languages such as Python

Industry Qualifications

  • Strong technical understanding of howtelecommunications technology works: 4G, 5G, etc. and a strong understanding ofthe business side of telcos

  • Knowledge of, and relationships with, key leadersand influencers in the industry

  • Experience and comfort operating in a matrixedorganization

General Qualifications

  • Strong writing and research skills

  • Passionate about developing "ahead of the curve" provocative thinking, delivering results, and achieving success

  • Previous project management experience

  • Self-starter, independent thinker and resourceful, and abile to work with distributed team members when necessary

  • Strong people skills with an ability to shape/influence the strategic thinking of senior telco executives on emerging issues/trends

  • Excellent presentation skills

  • Enjoys visibility with key media groups and is successful at positioning findings in those groups

  • Collegial and team-oriented in approach

  • Builds relationships and credibility with internal clients by demonstrating consultative skills that generate demand for projects that are aligned with firm and Center priorities

  • Ability to prioritize and perform multiple tasks simultaneously

How you ll grow

At Deloitte, our professional development planfocuses on helping people at every level of their career to identify and usetheir strengths to do their best work every day. From entry-level employees tosenior leaders, we believe there s always room to learn. We offer opportunitiesto help sharpen skills in addition to hands-on experience in the global,fast-changing business world. From on-the-job learning experiences toformal development programs, our professionals have a variety of opportunitiesto continue to grow throughout their careers.


At Deloitte, we know that great people make agreat organization. We value our people and offer employees a broad range ofbenefits. Learnmore about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encouragesour people to do their best work every day. We celebrate individuals byrecognizing their uniqueness and offering them the flexibility to make dailychoices that can help them to be healthy, centered, confident, and aware.We offer well-being programs and are continuously looking for new ways tomaintain a culture where our people excel and lead healthy, happy lives. Learnmore about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impactthat matters. This purpose defines who we are and extends to relationships withour clients, our people and our communities. We believe that business hasthe power to inspire and transform. We focus on education, giving, skill-basedvolunteerism, and leadership to help drive positive social impact in ourcommunities. Learnmore about Deloitte s impact on the world. at

Recruiter tips

We want job seekers exploringopportunities at Deloitte to feel prepared and confident. To help you with yourinterview, we suggest that you do your research: know some background about theorganization and the business area you re applying to. Checkout recruiting tips from Deloitte professionals. at

Category: Communications and Public Relations

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.