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IBM Service Line Representative – Hybrid Cloud Services in Philadelphia, Pennsylvania


Your Role and Responsibilities

IBM is seeking a Hybrid Cloud Service Line Representative (SLR) in support of the Communications/CSI Market. In this role, you will operate as the subject matter expert and sales lead in the areas of Hybrid Cloud and Infrastructure Management Services under traditional outsourcing, hosting and Cloud (all public, private, and hybrid) operating models. You will lead client negotiations, propose solutions to CxOs, and Evaluation Committees acting as the single point of client contact for all deal-progression activities. You must have prior experience in developing cloud, midrange server, middleware, messaging, storage, and mainframe managed services solutions. Experience with solutioning and selling complex, multi-year managed services deals for server, storage, middleware, messaging, with minimum 3-year deal sizes of $1.5M up to $50M will contribute to your success in this position.

Additional responsibilities will include:

  • Leading customer presentations while describing IBM's point of view, solution and proposal through a value-driven sales approach

  • Responsible for demonstrating the value of out-tasking, and leveraging off-shore labor models

  • Collaborates with, and acts as a liaison between our customers, sales, pre-sales solution development and delivery teams during the end-to-end engagement and sales process

  • Developing the financial solution for an engagement based on client requirements, developing business cases, CBAs, and executing a CFO-targeted financial sale

  • Leading multi-disciplinary teams in developing complex solutions for specific client opportunities and in developing client deliverables such as a request for information (RFI), request for proposal response (RFP), and statements of work (SOWs), and client proposals/ presentations

  • May be asked to conduct formal enablement sessions in the areas of Infrastructure Management Services (both Traditional and Cloud) to various stakeholders, IBM internal Opportunity Owner and Opportunity Identifying communities, business partners and customers

To be successful in this role, you will have the ability to manage multiple accounts concurrently and develop pursuit strategies and support new business opportunities, which include defining/qualifying sales opportunities, determining engagement scope and cost projections, and formulating potential solutions based on client requirements. A solid technical, and conceptual/operational background in server, storage, middleware, messaging platforms/technologies, event management, monitoring, service management, service quality management, continuous improvement, and global sourcing concepts is helpful.

You must demonstrate the use of strong leadership and consultative sales techniques to develop and broaden sales opportunities and compelling value propositions. We are seeking a candidate that is able to lead large deal teams as the single overall sales leader and opportunity owner of a given sales pursuit. Ideally, you will also have prior experience in the Communications Market.

Required Professional and Technical Expertise

  • ·At least 3 years’ experience in Hybrid Cloud Services Solution Selling, or Consulting to IT executives; e.g.: CTOs, CIOs, VP of Infra, Data Center Directors·Readiness to travel up to 50% annually·English: Fluent

Preferred Professional and Technical Expertise

At least 3 years’experience in Hybrid Cloud Solution Development or Sales

At least 2 years’experience in Technical Solution Development

At least 3 years’experience in Leveraging Partners/Solution Providers

At least 3 years’experience in Financial Selling

At least 3 years’experience in Business Case and Proposal Development

At least 5 years’experience in Face-to-face Opportunity Identification

At least 5 years’experience in Selling to Data Center Executives

At least 5 years’experience in Technical Solution Development

At least 3 years’experience in Selling Infrastructure Support Services / Managed Services

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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.