Comcast Sr. Analyst, Product Management in Philadelphia, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

The Senior Analyst of Product Management for Xfinity Data & Communication products will be responsible for supporting product strategy, technology and product performance initiatives as well as coordinating the appropriate Comcast cross-functional teams and vendors to ensure that Xfinity services are providing a high value, high quality customer experience.

Core Responsibilities:

- Manages product and service lifecycle initiatives and implements supporting strategies, programs and processes.

- Defines, develops, and implements standard operational frameworks for product initiatives.

- Develops key performance indicators for the product and work cross-functionally to ensure market success.

- Provides product support and documentation, and develops product materials.

- Drafts and manages requirements and other supporting business documentation.

- Coordinates with necessary teams to assess industry needs and identifies possible solutions to meet those needs.

- Represents the customer throughout the product lifecycle, defines end-to-end customer experience and coordinates across other functional areas.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelors Degree or Equivalent.

- Generally requires 5-7 years related experience.

- MBA preferred.

- SQL experience preferred.

- Minimum of 2 years of product management experience preferred.

- Excellent organizational, technical, financial, interpersonal and communication skills.

- Creativity and ability to see beyond the obvious.

- Self-starter with ability to drive products and ideas independently.

- Strong analytical skills with ability to think strategically and critically.

- Excellent written and verbal communication skills.

- Ability to work with all levels within the organization, including field service team members' management, cross-departmental teams and senior leadership.

Comcast is an EOE/Veterans/Disabled/LGBT employer