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Farmers Insurance Commercial Claims Adjuster- Injury in Phoenix, Arizona

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Job Summary

Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.

Essential Job Functions

Conducts investigation on assigned cases, confirms coverage, determines liability, identifies subrogation rights, establishes damages, prepares cases for arbitration, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims including bodily injury, property damage, multiple line coverage, property, workers' compensation, no fault (Colorado and Michigan), and auto physical damage. Inspects damaged property and determines claim related damage. Estimates the cost of repair or replacement of damaged or stolen property. Determines and reports on subrogation potential. Initiates the sale of personal property and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Assists and trains agents under the Agency Claims Training Program. Performs most duties on an individual basis outside the office, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Contacts are a major part of activity and include policyholders, claimants, agents, witnesses, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims. Analyzes detailed coverage issues and is responsible for complex investigation on litigated and unlitigated cases; reads and understands plaintiff complaints and petitions, insurance contracts and indemnity agreements. Responsible for high dollar exposure to both indemnity and expense. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other functions as assigned.

Physical Actions

Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)

Physical Environment

  • Required job duties are normally performed in a climate-controlled office environment.

Education Requirements

  • High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements * Prior claims adjusting and/or estimating work experience * Proficient critical thinking, analytical, and negotiation skills * Proficient time management skills with the ability to work in a fast paced environment * Proficient in use of computer, internet, and Microsoft office applications.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.

Job: *Claims

Organization: *Farmers Insurance

Title: Commercial Claims Adjuster- Injury

Location: Arizona-Phoenix

Requisition ID: 1900023Y