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Oracle Data Center Technician in Phoenix, Arizona

Data Center Technician

Preferred Qualifications

Position Overview:

An Oracle

Data Center Technician will be the technical liaison between the technology

teams and the 24x7 Data Center Environment. You are able to

troubleshoot and solve all but the most complex infrastructure issues. As a

skilled troubleshooter on a wide range of Data Center equipment you understand

which issues to escalate to the appropriate resolver groups. You create and

maintain documentation on technologies you support. You understand all aspects

of the equipment you support. You know how to innovate and make decisions on

your own, but also know how to take direction when it is given, paying

attention to all details involved. You are flexible on hours and shift

schedules to meet business needs. Expected to improve current processes, and

introduce automation with aim towards simplification.

Responsibilities:

Act as technical liaison for our off-site teams. Champion

standardization, innovate to simplify, increase efficiency while driving down

cost. Ensure that contractors and vendors are delivering quality services and

that all SLAs are being met. You will be responsible for executing small

projects on your own and working with your manager in planning and executing

larger local projects. You will need to understand all aspects of the equipment

you support.

Qualifications:

Must be able to work long shifts including nights and

weekends. Must have demonstrated expertise in enterprise hardware

installation, troubleshooting and repair and two or more of these areas:

  • Systems administration

(Linux and/or Windows Servers)

  • Networking (DNS, TCP/IP)

  • Programming / scripting

(Java, Perl, Ruby, C#, and/or PHP)

  • Demonstrated examples of

process improvement execution

  • Demonstrated examples of

a drive to dig into the details of a system or process to solve customer

problems

  • Excellent oral and

written communication skills

  • Strong influencing

skills

  • Ability to work independently,

with little direct management

  • Experience supporting

large, Enterprise customers in an Operations environment

Candidate Profile:

  • Knowledge of data center ecosystem (mechanical, electrical, networking,

and structured cabling)

  • Bachelor's degree or equivalent work experience required

At Oracle, we don’t just value differences—wecelebrate them. We’re committed to creating a workplace where all kinds ofpeople work together. We believe innovation starts with diversity andinclusion.

https://www.oracle.com/corporate/careers/culture/diversity.html

2 years relevant experience in a Data Center Operations role

Detailed Description and Job Requirements

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Job: Information Technology

Location: US-AZ,Arizona-Phoenix

Job Type: Regular Employee Hire

Organization: Oracle

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